1. Android Central Question's Avatar
    I've got a samsung galaxy s9,and whenever i unlock it,the error android.process.media has stopped appears,i don't have a SD card mounted and i have tried doing factory reset.Thanks in advance
    05-24-2019 06:52 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I moved this from the S8 forum to the S9 forum.

    Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-37190
    05-24-2019 09:39 AM
  3. Vucko123's Avatar
    Yeah, it does
    05-24-2019 11:10 AM
  4. krisqz's Avatar
    Do you have any videos or mp3s? My guess would be that media scanner process can't get through a corrupted file and crashes. Or does it happen on completely fresh, after wipe, device too?
    Vucko123 likes this.
    05-24-2019 12:52 PM
  5. Vucko123's Avatar
    No, I don't have any videos or mp3s
    05-25-2019 01:05 AM
  6. B. Diddy's Avatar
    You may need to reinstall the firmware, using Smart Switch (SmartSwitch: Install & update or replace firmware) or Odin (http://forums.androidcentral.com/amb...interface.html).
    05-25-2019 01:46 AM
  7. Vucko123's Avatar
    I can't do that with Smart Switch,it just stays like this How to solve the error Unfortunately the android.process.media has stopped?-screenshot_1.png
    05-25-2019 06:04 AM
  8. B. Diddy's Avatar
    05-25-2019 09:18 PM

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