Home Android Central Q&A > Samsung Galaxy S9 & S9+

No permission to show top window

Asked: Jun 18 2019 | 1:30 am EDT 9123 Views 56 Answers View Best Answer

This keeps on popping up mostly in my Messaging app ,mostly.I have done everything from turning on all app permissions to turning them all off . I've called the Samsung help several times, please, what can I do? Nothing seems to make it stop! It started about a month 2. It didn't used to be. So frustrating. Oh yeah a samsung galaxy s9+. I just uninstalled and reinstalled the messenger app and it didn't help. suggestions? How exactly to reply o know I did it once but idk how? The the Facebook messenger app but it also does it in general.


Best Answer

18,482
Jul 21 2019 | 6:38 am EDT Javier P

Back on July 3rd. U said screenshots would help. So I've taken some. I just dont know how to get them on here in my question or reply. And exactly how do I tag u? Thank u by the way for your trying to help me with this problem.
As @mustang7757 said the right steps to post screenshots will depend on which app you are using to access the forums (browser, AC, ACF, Tapatalk ...). See this guide.

https://forums.androidcentral.com/sh...d.php?t=737130

To tag any member type @username, as I did in this post.

More Answers

837
Jun 18 2019 | 9:32 pm EDT pontiac005

Have you uninstalled and reinstalled the messaging app?

28
Jun 19 2019 | 4:40 pm EDT distylynn

No that did not work. More suggestions?

261
Jun 20 2019 | 6:35 am EDT krisqz

What messenger app? Stock SMS app or Facebook Messenger?

28
Jun 20 2019 | 1:38 pm EDT distylynn

Ok I think I see how to reply now go to original question save and then the reply will pop up. So yeah the no permission to show top window pops up almost everywhere.

261
Jun 20 2019 | 3:15 pm EDT krisqz

Ok I think I see how to reply now go to original question save and then the reply will pop up. So yeah the no permission to show top window pops up almost everywhere.
Again, which app are you talking about?

28
Jun 27 2019 | 7:15 pm EDT distylynn

I think it started out in the messenger app that would be the one downloaded from play store. But now it shows up all the time. On most screens .

28
Jul 02 2019 | 9:48 pm EDT distylynn

Can anyone help me this is most annoying.

56,428
Jul 02 2019 | 9:52 pm EDT mustang7757

Can anyone help me this is most annoying.
Like a chat bubble ?

56,428
Jul 02 2019 | 9:58 pm EDT mustang7757

Try resetting app preference in settings,3 Dots upper right corner ,tap app preference and choose reset

28
Jul 03 2019 | 12:32 am EDT distylynn

I did that before, but I just tried it again. It had no effect on when it pops up? What is a chat bubble good for, and how do I get one?

56,428
Jul 03 2019 | 12:42 am EDT mustang7757

I did that before, but I just tried it again. It had no effect on when it pops up? What is a chat bubble good for, and how do I get one?
You know how in messenger a floating icon will appear when message comes in and tap to expand it

56,428
Jul 03 2019 | 1:04 am EDT mustang7757

This is in Facebook messenger
You can get there by long press the icon >tap info>notification and adjust or turn offNo permission to show top window-screenshot_20190703-010217_settings.jpeg

28
Jul 03 2019 | 11:52 am EDT distylynn

Any more suggestions in how to get rid off this no permission to show top window? I think I've tried just about everything.

56,428
Jul 03 2019 | 11:55 am EDT mustang7757

Any more suggestions in how to get rid off this no permission to show top window? I think I've tried just about everything.
Sure I have more things to check.
In settings >type in search bar appear on top tap it and see any apps you want to disable there.

56,428
Jul 03 2019 | 12:05 pm EDT mustang7757

Also if you could provide some screenshots of the issue , be very helpful.

28
Jul 04 2019 | 9:37 pm EDT distylynn

What do u mean, top tap it?

56,428
Jul 04 2019 | 10:01 pm EDT mustang7757

What do u mean, top tap it?
When you type appear on top it will give option underneath tap on it when it shows up

28
Jul 05 2019 | 3:26 am EDT distylynn

How do I share screenshots to here?

28
Jul 05 2019 | 6:32 am EDT distylynn

U went to settings and in the search bar I typed appear on top, there were no results. I've taken several screen shots of the problem. Now I just need to know how to get them to u.

56,428
Jul 05 2019 | 8:55 am EDT mustang7757

U went to settings and in the search bar I typed appear on top, there were no results. I've taken several screen shots of the problem. Now I just need to know how to get them to u.
How do you access the forums? The app or forum app?

28
Jul 05 2019 | 9:21 am EDT distylynn

I went to forums in the menu, and I think this is a forum because there were a bunch of questions one of them was mine and when I started it. So how do I share screenshots to here?

28
Jul 05 2019 | 9:24 am EDT distylynn

I just did the pin window search and it was on. I turned it off and it didnt change a rging.

19
Jul 08 2019 | 12:23 am EDT johniii

did you restart phone after the pin window being turned off?

56,428
Jul 08 2019 | 12:28 am EDT mustang7757

I agree , forget to come back here and checked if it work , especially if they don't tag my name .

28
Jul 19 2019 | 5:31 am EDT distylynn

I just made sur pin windows was off and restarted phone.didnt help.have screenshots dont know how to share them to here

28
Jul 19 2019 | 8:18 am EDT distylynn

Please tell me how to show u screenshots

28
Jul 20 2019 | 11:08 am EDT distylynn

Also I dont know how to tag u or I would. Instruct me please.

56,428
Jul 20 2019 | 11:13 am EDT mustang7757

Tag me just use @mustang7757

Pictures , which are you using?
Windows
Forum app
Android central app?
If you get Android central Forums app it's easier to post pictures

28
Jul 21 2019 | 6:13 am EDT distylynn

Back on July 3rd. U said screenshots would help. So I've taken some. I just dont know how to get them on here in my question or reply. And exactly how do I tag u? Thank u by the way for your trying to help me with this problem.

28
Jul 22 2019 | 10:02 am EDT distylynn

Oh I didn't understand what u meant. I'm using android central.com. I dont think I downloaded the app. I'll check and if I did I'll get back to u shortly.

28
Jul 24 2019 | 9:52 pm EDT distylynn

So now that 7 know that I'm messaging you through android central.com how do I share screenshots

56,428
Jul 24 2019 | 9:53 pm EDT mustang7757

So now that 7 know that I'm messaging you through android central.com how do I share screenshots
You not using forum app? Or AC app?

28
Aug 02 2019 | 6:12 pm EDT distylynn

You not using forum app? Or AC app?
Now I am

28
Aug 02 2019 | 6:13 pm EDT distylynn

Now I am
Here is one screenshot I'll send more soon No permission to show top window-screenshot_20190720-221145_settings.jpeg

46
Aug 03 2019 | 7:23 am EDT pauljjr

Hummmmmmmmm,
Not sure I understand your issue completely, but I believe you are getting a pop-up that you don't want.
If so, try this.
To get to the source of the pop-up.....
Take a Screenshot of the pop-up (Press teh Lower Volume and the Off/On key at the same time, screen will "blink" and screenshot will be saved in Photos).
Go to photos and open the Screenshot.
Scroll down to see the Properties of the Screenshot.
Towards the bottom of the screen, just above the 'resolution data of the pic' you will see the source of the Pop-Up.
Now you know the source of the pop-up, you can delete the App and the pop-up will be gone.

If this is what you are looking for, try it.
If not, I may not have understood your issue.

Advise, please.

28
Aug 03 2019 | 4:47 pm EDT distylynn

I looked at the details under a few of my screenshots. I didnt learn anything firm that, but may not know what to look for. Here a are a few more screenshots. @Mustang7747

28
Aug 03 2019 | 4:51 pm EDT distylynn

I looked at the details under a few of my screenshots. I didnt learn anything firm that, but may not know what to look for. Here a are a few more screenshots. @Mustang7747
Here are a few hope this helps you help me with my problem
No permission to show top window-screenshot_20190803-154154_samsung-20experience-20home.jpegNo permission to show top window-screenshot_20190803-154139_messenger.jpegNo permission to show top window-screenshot_20190803-102158_phone.jpegNo permission to show top window-screenshot_20190803-095916_chrome.jpegNo permission to show top window-screenshot_20190720-221145_settings.jpegNo permission to show top window-screenshot_20190704-225605_mistplay.jpegNo permission to show top window-screenshot_20190704-225500_mistplay.jpegNo permission to show top window-screenshot_20190704-225241_mistplay.jpegNo permission to show top window-screenshot_20190704-231627_camera.jpegNo permission to show top window-screenshot_20190705-002557_alphabetty.jpeg

28
Aug 03 2019 | 4:52 pm EDT distylynn

Sorry @Mustang 7757
I just sent a msg accidentally tagged u with the wrong numbers

18,482
Aug 03 2019 | 5:16 pm EDT Javier P

I looked at the details under a few of my screenshots. I didnt learn anything firm that, but may not know what to look for. Here a are a few more screenshots. @Mustang7747
I wonder if that's the new version of the old 'overlay' problem that affected many devices a while ago. Just in case, go to settings - apps and under Special access see which apps have the 'draw over other apps' permission enabled. Post a screenshot of that screen here. You could disable that permission for any app that shouldn't be there and see if it makes any difference.

56,428
Aug 03 2019 | 5:29 pm EDT mustang7757

[QUOTE=distylynn;6592042]I looked at the details under a few of my screenshots. I didnt learn anything firm that, but may not know what to look for. Here a are a few more screenshots. @Mustang7747[/QUOTE @mustang7757

56,428
Aug 03 2019 | 8:44 pm EDT mustang7757

Sorry @Mustang 7757
I just sent a msg accidentally tagged u with the wrong numbers
Like Javier said to special access but enable all them that are off

3,645
Aug 04 2019 | 9:45 am EDT methodman89

What theme is that and have you tried going to the stock theme?

28
Aug 04 2019 | 3:05 pm EDT distylynn

Like Javier said to special access but enable all them that are off
I have done that already didnt change anything g @mustang7757

28
Aug 04 2019 | 3:06 pm EDT distylynn

What theme is that and have you tried going to the stock theme?
Which theme do you mean? And what do you mean by stock themes. I change my theme every few days and u still get the same pop up. @methodman89

56,428
Aug 04 2019 | 3:48 pm EDT mustang7757

I have done that already didnt change anything g @mustang7757
Did you put in safe mode that way it disables 3rd party apps ,one app is causing this or if u have anti virus app.

3,645
Aug 04 2019 | 7:02 pm EDT methodman89

Which theme do you mean? And what do you mean by stock themes. I change my theme every few days and u still get the same pop up. @methodman89
As Mustang suggests, place the phone in safe mode. This will disable 3rd party apps and your themes to diagnose.
I suggest you change to the stock theme as your error message could be related. Safe mode will answer a lot of questions.

46
Aug 05 2019 | 6:11 am EDT pauljjr

I looked at the details under a few of my screenshots. I didnt learn anything firm that, but may not know what to look for. Here a are a few more screenshots. @Mustang7747
OK, Bring up one of your Screenshots, "Push" the screenshot "up" with your finger, a 'Properties' screen will show, take a Screenshot of this and post it in your thread.
Thanks.

56,428
Aug 06 2019 | 11:48 pm EDT mustang7757

I have done that already didnt change anything g @mustang7757
Do you use any anti virus or app cleaners,/performance ?

1
Jan 01 2020 | 5:59 am EST toastersvee

@distylynn
Old post, but the problem still exist so...
I had the same problem. I disabled Linked to Windows and uninstalled Edge panel "Cool breathing light".
It fixed it for me at least, not sure which one solved the problem so I wrote them both.
Cool breathing light is also one of the worst battery hoggers I've ever come across.

1,743
Jan 01 2020 | 11:48 am EST pizza_pablo

@distylynn
Old post, but the problem still exist so...
I had the same problem. I disabled Linked to Windows and uninstalled Edge panel "Cool breathing light".
It fixed it for me at least, not sure which one solved the problem so I wrote them both.
Cool breathing light is also one of the worst battery hoggers I've ever come across.
Is COOL BREATHING LIGHT a third party app?
What does it provide?