06-28-2019 08:27 AM
84 123 ...
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  1. Abbers727's Avatar
    This issue started for me, about 2-3 weeks ago.

    I've been on the April 1st 2019 security patch for 2 months (I check every day for a security patch software update and nothing.)

    I've restarted the phone, I've cleared the cache partition, I've done a factory reset.

    I've talked to Samsung agents. They want me to take my phone to get evaluated but that would void warranty and not worth the money when I'm sure they'll tell me that it's a firmware issue.

    What happens is... I'll put the Do Not disturb on and then I still get e-mail notification sounds, text message sounds, Facebook messenger sounds when it shouldn't.

    I liked using this feature when I was sleeping or at work and needed my phone to be silent... or if I was somewhere where I needed the sound off. :/
    06-26-2019 09:17 PM
  2. mustang7757's Avatar
    Didn't you post this before in s10 forums?
    06-26-2019 09:20 PM
  3. mustang7757's Avatar
    maybe I mix you with someone else, what have you tried so far?
    06-26-2019 09:28 PM
  4. Abbers727's Avatar
    Didn't you post this before in s10 forums?
    Nope. Because I don't have a S10. I have a S9+.
    06-26-2019 09:29 PM
  5. Abbers727's Avatar
    maybe I mix you with someone else, what have you tried so far?
    Everything that I mentioned in the original post is what I've tried.
    06-26-2019 09:29 PM
  6. mustang7757's Avatar
    Ok I've reread everything , do you Know how to use Odin to try and put the firmware again?
    Everything that I mentioned in the original post is what I've tried.
    06-26-2019 09:32 PM
  7. Abbers727's Avatar
    I don't know how to use Odin. What's Odin?
    06-26-2019 09:32 PM
  8. mustang7757's Avatar
    I don't know how to use Odin. What's Odin?
    If you want I can guide you to installing your firmware again if you like?
    06-26-2019 09:34 PM
  9. Abbers727's Avatar
    If you want I can guide you to installing your firmware again if you like?
    Sure. If it'll help with this issue!
    06-26-2019 09:36 PM
  10. mustang7757's Avatar
    Sure. If it'll help with this issue!
    Ok I will leave these steps
    1. Download Odin 3.13
    2. Download correct files for your model number and when you download the files to your computer you'll need to extract the files , after it will be 4 files you'll need.
    Open Odin
    4 slots you'll need to put the corresponding files
    Bl in BL
    Ap in AP
    Cp in CP
    CSC in CSC
    THEN HIT START
    but make sure you power your device off hook up to the computer before device starts you hold volume down,bixby,power button same time until download mode shows and it will prompt hit volume up then hit start
    06-26-2019 09:42 PM
  11. Abbers727's Avatar
    Ok I will leave these steps
    1. Download Odin 3.13
    2. Download correct files for your model number and when you download the files to your computer you'll need to extract the files , after it will be 4 files you'll need.
    Open Odin
    4 slots you'll need to put the corresponding files
    Bl in BL
    Ap in AP
    Cp in CP
    CSC in CSC
    THEN HIT START
    but make sure you power your device off hook up to the computer before device starts you hold volume down,bixby,power button same time until download mode shows and it will prompt hit volume up then hit start
    How will I know that I'm downloading the correct files for my model number?
    06-26-2019 09:48 PM
  12. mustang7757's Avatar
    Before you do this , go over one more time your settings in DND

    Also in settings type in search bar do not disturb and tap do not disturb permission and check those settings and also digital well being
    06-26-2019 09:48 PM
  13. mustang7757's Avatar
    How will I know that I'm downloading the correct files for my model number?
    You go in phone settings and go to about phone look at your model number and select that file for example SM960U
    06-26-2019 09:49 PM
  14. Abbers727's Avatar
    These are screenshots of how my 'Do Not Disturb permissions' look like. Is there ones I should be turning on to give permission?

    Do Not Disturb does NOT work-screenshot_20190626-215455_settings.jpgDo Not Disturb does NOT work-screenshot_20190626-215459_settings.jpg
    06-26-2019 10:02 PM
  15. mustang7757's Avatar
    These are screenshots of how my 'Do Not Disturb permissions' look like. Is there ones I should be turning on to give permission?

    Click image for larger version. 

Name:	Screenshot_20190626-215455_Settings.jpg 
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ID:	304826Click image for larger version. 

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ID:	304827
    Let me get a screenshot of my s9+
    06-26-2019 10:31 PM
  16. mustang7757's Avatar
    Let me get a screenshot of my s9+
    ScreenshotDo Not Disturb does NOT work-20190626_233642.jpegDo Not Disturb does NOT work-20190626_233600.jpeg
    06-26-2019 10:37 PM
  17. Abbers727's Avatar
    ScreenshotClick image for larger version. 

Name:	20190626_233642.jpeg 
Views:	10 
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ID:	304828Click image for larger version. 

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ID:	304829
    Pretty much how mine was set up. Except I had media as a allowed exception. I turned that off. But I don't think that did anything. and My Do Not Disturb permissions looks like yours.
    06-26-2019 10:42 PM
  18. mustang7757's Avatar
    Pretty much how mine was set up. Except I had media as a allowed exception. I turned that off. But I don't think that did anything. and My Do Not Disturb permissions looks like yours.
    Ok , media was on by default I turn that off , I forget s9 don't have degital wellbeing , I have so many Samsung phones from s8+,note 9,s9 +, s10+ all little different lol
    06-26-2019 10:46 PM
  19. Abbers727's Avatar
    Ok , media was on by default I turn that off , I forget s9 don't have degital wellbeing , I have so many Samsung phones from s8+,note 9,s9 +, s10+ all little different lol
    lol. Yeah, Because I searched digital well being and it didn't find anything.
    06-26-2019 10:49 PM
  20. mustang7757's Avatar
    lol. Yeah, Because I searched digital well being and it didn't find anything.
    Lol..ok we start next with firmware install?
    06-26-2019 10:51 PM
  21. Abbers727's Avatar
    Lol..ok we start next with firmware install?
    Lol. Yea, I hope I can do this without bricking my phone. haha!
    mustang7757 likes this.
    06-26-2019 10:53 PM
  22. mustang7757's Avatar
    Lol. Yea, I hope I can do this without bricking my phone. haha!
    You won't , it will fail to load in Odin
    06-26-2019 10:55 PM
  23. Abbers727's Avatar
    You won't , it will fail to load in Odin
    I don't know how to put the corresponding files.
    06-26-2019 10:57 PM
  24. mustang7757's Avatar
    I don't know how to put the corresponding files.
    Once you extract the files
    You'll see
    Bl
    Ap
    Cp
    CSC

    Odin
    Has slots to put those files same
    Bl
    Ap
    Cp
    CSC
    pontiac005 likes this.
    06-26-2019 10:59 PM
  25. Abbers727's Avatar
    Once you extract the files
    You'll see
    Bl
    Ap
    Cp
    CSC

    Odin
    Has slots to put those files same
    Bl
    Ap
    Cp
    CSC
    There wasn't any. :/
    06-26-2019 11:01 PM
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