1. Themjohnson's Avatar
    I have been recording some high quality videos in the format UHD (60fps), which save as mp4 in my S9+. They look incredible, but only seem to play on my device.

    So far I have tried to send them to multiple iPhones and my Macbook, but they play as a black screen. I even tried VLC player on my macbook pro retina, but only get audio.

    Anyone know what's going on and how I can share these with people without degrading quality? This is quite frustrating and oddly I cannot find anyone with the same problem.


    01-13-2020 03:51 PM
  2. Galactic Zoo's Avatar
    So, really you have an Apple issue. If you had a PC I would be telling you to search for a code pack. Post on imore, our sister site and you should get more help over there
    01-13-2020 04:28 PM
  3. Themjohnson's Avatar
    Well you would be correct, however it also plays black screen on my PC as well.
    01-13-2020 04:43 PM
  4. Galactic Zoo's Avatar
    Install a codec pack, eg Shark007 or K-Lite and let us know how you get on
    01-14-2020 03:06 AM
  5. Rukbat's Avatar
    .mp4 is a container, not a video format. Try https://www.leawo.org/downloads/blu-ray-player-mac.html on a Mac.
    01-14-2020 02:29 PM

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