I downloaded something that took up all my phone memory, un-installed some things, then rebooted. Then the phone got stuck in the splash screen. So then researched further and found out about holding the three buttons, then pushed the volume up key. Now it's got the green android logo and saying download, do not turn off, it's been at least 20 minutes. I have no idea what to do, be patient, yank the battery? Any advice? If I can get it started again, what's a good way to clean out the phone. Thanks.