Samsung responds to question about the 11/14 update

[Jerry Hildenbrand]

We shot an email out to Samsung about today's (11/14) update causing problems for a good many folks, and they let us know we weren't imagining it and that they have halted the OTA for now:

Samsung is aware of an issue that some Galaxy Tab 10.1 customers have experienced with today's software update. We are working on a resolution and will provide more information shortly. In the interim we have chosen to discontinue availability of the update.

We'll let you know more when we know more.

 

[whiteshadow001]

Hopefully the turn around is quick cause I know some of you guys are stuck with a wifi-less tab. Hang in there.

 

[firesteve828]

my tab was set on automatic update for some stupid reason and it tried to download it yesterday. it made it to 53% then quit and wifi quit working after that. i called Samsung and the tech walked me thru to set it for static. it works on my home network now but its pointless for me to carry it anywhere. the tech told me they should have it fixed by this week.

 

[mikecrow]

It's now 3 days later, which I don't think counts as "shortly". I've called them a few times, but their call centre people just say "dunno" over and over again.

If you managed to get a response the first time you e-mailed, could you please try again and ask for an update?

Thanks...

 

[PapiAndroid]

They are probably working on it, asking won't help the issue.