09-29-2016 03:03 PM
328 ... 1011121314
  1. defy520's Avatar
    I have a Samsung centura and I'm having the same problem. I have tried all the fixes and nothing has helped I even cleared the partition cache and re booted nothing has helped
    05-26-2014 06:27 PM
  2. Suresh Chaurasia's Avatar
    in mobile set google play store not work porperly
    06-28-2014 05:50 AM
  3. banuprakash's Avatar
    Hai good noon frnds.
    im using samsung galaxy y duos,
    for past 10 days i cant use my play store. it simply saying no connection
    but my wifi strength is very good, plz help me to resolve my problem.
    07-03-2014 02:06 AM
  4. Kennesha Rodrigue's Avatar
    Everytime I try to download something on my Google play store...it says error retrieving information from server..please help me this is annoying I can't download anything on my phone anynore.
    07-16-2014 12:17 PM
  5. Cesar Brusas's Avatar
    Me too also spent work....what should I do
    07-20-2014 08:57 AM
  6. Precious Amna's Avatar
    After resetting my cell phone the android deceive cannot connecting to Google play store
    07-20-2014 06:16 PM
  7. Lham Nastar's Avatar
    just popped on here as my play store was not loading, followed FiendishMcButton's suggestion and its working a treat, many thanks as I was close to throwing my S4 at the wall.
    my play stor Does not work >.<
    And since this program has Taysyr activity can reduce the mobile phones and other problems have been
    I've updated the program but became worse
    My cell phone is a model galaxy grand
    Please help me: (
    07-24-2014 01:33 PM
  8. Emilia Ion's Avatar
    I seem to have the same problem. When i try to download an app keeps saying 'downloading' but nothing happens. With 1 or 2 worked, but now it doesnt work at all.... And it happens when i'm on my wifi. Cause with the mobile data is perfect. But it can't be the wifi because all my other devices work perfectly. I've tried to clear data and cache and force stop the play store but still nothing...what can i do?
    07-28-2014 05:00 PM
  9. abhishek das3's Avatar
    Thanks its working
    08-03-2014 09:10 AM
  10. nisanthan's Avatar
    My lenovo tab can not download anything what happen I don,'t know
    08-16-2014 09:56 PM
  11. encorextra's Avatar
    Hello out there! My Samsung Galaxy 10.1 has not been able to connect to the 'net for that last month. I searched the Forum's for an answer and was appalled by how many people there are out there with the same problem, good connection but no Internet. I tried a lot of suggestions without any luck until I tried deleting the data and cache in the "All" area of Application Manager. I worked first time.
    I joined your Forum so I could pass-on my thanks for a job well done.
    08-16-2014 10:55 PM
  12. Gillian2310's Avatar
    Omg, you are a life saver, it worked thank you so much. Much appreciated.
    08-23-2014 10:05 AM
  13. vivekrao's Avatar
    To solve ur problem i may suggest you few steps may be it will be helpful to you
    Before doing this process backup your data

    Firstly shut down ur phone

    Hold Volume down button + Home button + Power Buttton

    Afterwards, It will reboot the phone and some options will appear i.e. Wipe out debug,Format factory reset,reboot

    Then Select Clear Cache Partition

    That's all
    11-18-2014 01:17 AM
  14. vivekrao's Avatar
    I think you should try using the simple way :

    Got to < setting< Application Manager<Select All<Google Play Store< Clear Cache<Uninstall Updates


    That's all
    11-18-2014 01:23 AM
  15. vivekrao's Avatar
    HI,i have a Intex Aqua Y2 smartphone my phone is automatically updated to Google Play Store V5.0.38 and when i'm trying to open it is displaying white screen.I have already tried to clear cache and uninstall updates and even disabled auto update of Google Play Store and Download manager is already enabled it is not showing enabling option ...............

    I'm temporarily using my phone by uninstalling updates everyday

    Plz help me
    11-18-2014 01:35 AM
  16. Michael Phelan1's Avatar
    My samsung galaxy tab 2 10.1 is doing the same for about a month I hate it!please reply back
    11-19-2014 02:10 AM
  17. mfarazulislam 123's Avatar
    Hi All, haven't been able to update or download anything for last few days it just sits on downloading and doesn't do anything and I have to cancel the download. It's the same on my tablet and Sgs3 I can download from Samsung application store perfectly. I Have tried clearing cache and data for download manager and Play Store application so all in all it points to a problem with the Play Store itself. I know they had a major update last week to change the way it updates apps maybe this has caused and error?
    Anyone any ideas or having same problem?
    I am facing difficulties in Google play store as " Unfortunately, Google play store has stopped"
    Anybody help me.. Plxzzx
    11-27-2014 11:29 AM
  18. Denise Leon's Avatar
    Try clearing data AND cache for Google Play, reboot, and then try again. Settings>Applications>All>Google Play>Clear Data and clear cache.

    EDIT: posting in the right section is always helpful

    Sent from my phablet.
    I tried deleting the cache n data from google play store. Tried rebooting n it doesn't work. Even took out the sim card sd card n battery n rebooted. That didn't even work.
    01-03-2015 12:15 PM
  19. Winnie Lukwago's Avatar
    Hi dobbie. How did you fix the google play app.i have the same problem
    01-30-2015 06:30 PM
  20. Mozam Raj Put's Avatar
    thir is a error is 495 how i can solve it plz tel me
    02-19-2015 02:20 PM
  21. Anum Anumta's Avatar
    I have deleted play store now I wan't reinstall it how to reinstall google play store?
    02-26-2015 03:25 AM
  22. Bhawna Abrol's Avatar
    i am using galaxy y 5360
    but my market not working it shows 'An error has occured. plesae try again later.
    03-03-2015 12:06 AM
  23. AndroidHabit's Avatar
    i have samsung galaxy s3 but i have some problem with using play store
    whenever i want download some add from this . i cant success and shows me this massage
    Authentication is required. you need to sign into your google acccount. i clear the data and cash and sign in to gmai and gtalk but unfortunatly i cant access to play store
    plz help me
    I have been getting this too and also the failed to connect to server error.

    What I just recently did was this.

    Force stop all google play related apps like "google account manager", google play services", "google play store" and "google services framework" then delete data and cache from said apps.
    I have had it work without reboot but it doesn't hurt to reboot.

    Removing and adding your google account back will help with download issues if your download manager was never disabled.

    I just finally got my play store to work after such a long time, you can also download an older version of the play store which is what I did and updated google play services.

    Seems when my phone is acting up and I have to force shutdown, the play store after reboot goes back to asking to authenticate my account. If it doesn't give you a "can't connect error" then just remove your account and then add it back again.
    03-03-2015 12:36 AM
  24. kyoo's Avatar
    anyone else getting a server error right now?
    03-05-2015 10:29 AM
  25. rahullink's Avatar
    i have tried everything, i even uninstalled the update...cleared data from playstore....nothing has worked.
    i hv the galaxy 10.1...running ver 4.1.2...someone please help
    playstore keep saying "no connection, try again"
    error 495
    03-19-2015 02:11 AM
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