08-16-2017 04:44 PM
101 ... 2345
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  1. Chloe Chadwick1's Avatar
    So do I do this every time my phone says that?
    11-04-2014 11:15 PM
  2. Mike Lindy's Avatar
    it worked,M8,thank you
    11-10-2014 11:42 AM
  3. JoachimHaas's Avatar
    This solution also worked for me. The problem appeared after an Android firmware update and I got really upset with these messages showing all time, making it almost impossible to use the phone. This simple solution cured the problem 100%. So thanks a lot for sharing the information!
    12-07-2014 07:59 AM
  4. Summer Jean Odom's Avatar
    I have a lg dynamic 2 that's giving the same issue. Hard reset didn't solve and can't get into recovery or use anything in the phone at all. it all force closes and gives the erro message. Please help.
    12-07-2014 10:24 PM
  5. praveen_jhansi's Avatar
    This video worked for me on the first way (clear data for media storage - which doesn't erase any files )

    So, you go to Settings - Application Manager - All - scroll down to Media Storage, click on it, and then click on 'Clear data', and done!
    Hey it woked for me but clear data has deleted all media files(ringtone,message only. how to restore them ?
    12-25-2014 04:19 AM
  6. Ed Hamilton1's Avatar
    Stop. This works. Follow these steps. Worked for me.
    02-01-2015 01:39 AM
  7. Enima Danso's Avatar
    : "Unfortunately, the process android.process.media has stopped." What does this mean?
    what should i do so that i can use my phone i like this phone so march that above problem thus not permite me to enjoy the phone help me
    03-11-2015 06:19 PM
  8. Sarah-may Reeve's Avatar
    This video worked for me on the first way (clear data for media storage - which doesn't erase any files )

    So, you go to Settings - Application Manager - All - scroll down to Media Storage, click on it, and then click on 'Clear data', and done!
    everything
    It delete all my pictures and music thanks a lot
    03-24-2015 05:54 AM
  9. mad_jumper's Avatar
    To anyone still having trouble with this problem. Here's what fixed it for me:
    1) Unmount SD card
    2) Go to Settings>Manage Applications>All>Media Storage
    3) CLEAR DATA
    4) Mount SD card
    I had been trying everything that I saw on this thread then I started messing with it on my own trying to figure something out and now I have no problems, all the music and photos on my SD card were fine, so far my applications are untouched and all seems well with the world! Hope this helps anyone still having trouble!
    THANK YOU SO MUCH MUCH!!! You saved my life!!! Really!!
    05-04-2015 02:24 PM
  10. Paul Michael2's Avatar
    i have the same exact message screen pop up and i keep pressing ok and it keeps coming up i cant go to click on any other thing including the settings. i tried to turn it off and on a lot of times and it always loads up like normal and that message comes up. how do i get rid of that message popping up.
    06-02-2015 05:24 PM
  11. Jolene Smith1's Avatar
    "Unfortunately, the process android.process.media has stopped." What does this mean?
    06-04-2015 02:20 PM
  12. Deb Woods's Avatar
    Go to settings . Go to storage. Clear cached data.
    06-13-2015 09:28 AM
  13. Simon Chaudhary's Avatar
    i have the same problem but
    is solve or not but it comes and itself closed
    08-10-2015 11:54 AM
  14. magnia's Avatar
    I experienced this problem whilst attempting a system update on a tablet (Presitigio Multipad4) running an old version of Android which I think is what caused the error (botched system update).

    The problem was so bad on this tablet, that the error was flashing up literally every SECOND with the OK button and it was very difficult to navigate settings or do anything whilst their error was ocurring.

    Using the "reset" pin hole on the tablet, rebooting etc, all had no effect.

    The only thing I was able to do, and which others in this situation might find help is this...

    Go into settings, go to "Backup/Reset" and select "Factory data reset" option under Personal Data. You will see a screen with one button "Erase Everythng". Clicking that will erase all the apps, updates, personal data etc, and restore the tablet back to it's original factory state (i.e. clean and working fine again).

    Note: This is a drastic FINAL RESORT step (if you have personal data) so I would remove your SD card first, and hopefully you will have backups of your photos/contacts etc on Cloud or another service or your SD media.

    Once the Erase Everything procedure is completed, the tablet will automatically reboot itself and you should be presented with the "Setup" Android screen (like when you first received the tablet, you need to setup language, time/date, WiFi, accounts etc).

    Tip: It is VERY difficult even to perform this procedure (and get into settings) if like me, you get the error flashing up every second. I found two things which might be helpful to anyone in total despair out there:

    1) When you reboot the tablet (before the Erase Everything and whilst the error is going) the error is slow to begin with (the intervals at which it re-appears) so don't waste time, go straight to settings the quickest way possible and scroll down quickly.

    2) Perseverance is KEY, and being QUICK at pressing the options you need, after clicking OK to get the error message out of the way. The system won't do ANYTHING whilst the error message and OK button is there. You literally have MILISECONDS to click OK and use the tablet. Just keep at it, and you will succeed!

    Hope that's helpful, finally after almost giving up, and 2 hours later, I have a functional, fast tablet, reset back to factory settings.
    09-06-2015 06:29 AM
  15. singh taj's Avatar
    Thanxx bro its really helpfull...
    09-18-2015 09:13 AM
  16. gauravsanjay's Avatar
    I have samsung galaxy note 2.
    I developed this problem after i changed sim s in China. I think because google is banned some files got corrupted.
    Any ways this problem was really bugging me. and finally what worked for me was:

    1) Unmount SD card ; you scan with chkdisk
    2) Go to Settings>Manage Applications>All>Media Storage
    3) CLEAR DATA
    4) Mount SD card
    I had been trying everything that I saw on this thread then I started messing with it on my own trying to figure something out and now I have no problems, all the music and photos on my SD card were fine, so far my applications are untouched and all seems well with the world! Hope this helps anyone still having trouble!

    Thanks a ton! I was loosing hope wheteher the phone would restore to its original state or not but persistance finally paid off
    09-26-2015 10:53 AM
  17. huei ying's Avatar
    My phone is oppo R831L , who can help? It come out every time ...

    Posted via the Android Central App
    10-05-2015 05:33 AM
  18. annette epinger's Avatar
    I can get to the setting because the pop up stays on the screen.I have this error on my cell phone
    11-25-2015 07:20 PM
  19. billionz's Avatar
    Constantly appearance of process android process media has stopped how can I resolve it.it is unplesant to play even music from the phone
    11-27-2015 06:39 AM
  20. radojames24's Avatar
    I have the same problem with them. My cellphone is Oppo R2001.
    How can I solve this problem? Please help me.
    01-06-2016 05:03 AM
  21. jdjdjshshsh's Avatar
    I think I deleted something on my android phone and every 3 seconds it pops up saying that error message but I've done everything like factory reset and all these suggestions and I have no idea what to do because I can't type or do anything
    07-15-2016 05:19 PM
  22. warren down's Avatar
    Try uninstalling the app that's causing the problem. Then reinstall it. I had a problem with my Kindle app on my Acer tablet. When I did this it all came back. Good luck.
    09-16-2016 11:06 PM
  23. sandilya's Avatar
    I was getting the error and solved it now.
    What worked for me is this
    Settings >>> Apps/Apps Manager >>> All >>> Media Storage
    and then clear data/cache

    If this option doesn't work for you, then you can also try be restoring the factory settings.
    09-27-2016 01:14 AM
  24. ganesh prime's Avatar
    my phone is yureka plus yu 5510 i hav tried all the solutions for the error unfortunately the process com.android.phone has stopped ,but the problem is comming again and again in seconds.please tell me the solutions
    05-02-2017 03:56 PM
  25. Mister_Pink's Avatar
    Having this issue here. I've exhausted everything.

    1. I've gone to recovery mode and cleared the partition cache.
    2. Disabled/re-enabled various things like Download Manager and Media Manger, clearing data and caches.
    3. Reset to factory defaults.
    5. Plugged in to PC did a scan for virus with Panda, none detected.

    This must be an issue with the actual OS. Because if it's happening after a factory reset, it must be a Android error, probably due to recent update?

    If I cant get it to run after Factory Reset what hope do I have? I can't download apps, camera isn't working. The phone is is essentially bricked.

    Please, is there anybody that got this error after a factory reset and managed to fix it?
    07-18-2017 11:28 AM
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