1. AC Question's Avatar
    No error messages - just runs in the download phase forever. Never gets to the install phase.
    Plenty of space available (1.5Gb+).
    performs email type options perfectly.
    Android version 4.2.2
    I have rebooted, disconnected from WiFi and reconnected with no results. I have even uninstalled more apps to get more space.
    I have turned a few apps off in an attempt to get back space.

    Any chance I turned off the wrong app/process?? How do I find it and correct it?
    02-03-2016 11:27 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?


    Try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    AnciusD likes this.
    02-03-2016 02:32 PM

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