My mother gave up trying to fix her old Galaxy and has already bought a new one. She informed me that if I get the old device to work I can keep it! Bad news is I think she might be right about it being dead. Here are the symptoms:
Model: Samsung Galaxy Tab 2 (GT-P5110)
Press or hold power button: no response
Hold power button and volume up or down: no response
Connect to Windows laptop: USB icon flashes occasionally in the systray, but device does not appear as a drive in Explorer. Quickly right-clicking on the icon before it disappears results in a Windows dialog box stating "The last USB device that you connected to this computer malfunctioned, and Windows does not recognize it". Usually the Galaxy does not respond during this time, but sometimes connecting to the laptop results in it displaying the following message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again." Holding the power button causes the message to disappear for a few seconds before returning; message remains on screen when USB cable is unplugged; thereafter holding the power button causes the Galaxy to turn off. I've tried installing Kies, but connecting the device via USB while the application is running simply causes a "Connecting..." message to appear. Eventually an error message appears stating "Device not responding. To resolve the issue, reboot the device.". During this time the Galaxy displays the usual "Firmware upgrade encountered an issue..." message. Connecting via wireless seems an extremely complicated process that involves disabling pretty much every network security measure, so I'm only willing to try that if people really think it's a good idea.
Connect to charger: No response until I hold the power button, then the "Firmware upgrade encountered an issue..." message appears. Similar to connecting to the laptop in that the message remains on screen even after disconnecting the USB lead. I can't tell if the Galaxy is charging at this time or how much battery life is remaining.
Thanks in advance for any help!
PS: I have multiple Samsung chargers, but only one USB lead that fits the Galaxy.
Model: Samsung Galaxy Tab 2 (GT-P5110)
Press or hold power button: no response
Hold power button and volume up or down: no response
Connect to Windows laptop: USB icon flashes occasionally in the systray, but device does not appear as a drive in Explorer. Quickly right-clicking on the icon before it disappears results in a Windows dialog box stating "The last USB device that you connected to this computer malfunctioned, and Windows does not recognize it". Usually the Galaxy does not respond during this time, but sometimes connecting to the laptop results in it displaying the following message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again." Holding the power button causes the message to disappear for a few seconds before returning; message remains on screen when USB cable is unplugged; thereafter holding the power button causes the Galaxy to turn off. I've tried installing Kies, but connecting the device via USB while the application is running simply causes a "Connecting..." message to appear. Eventually an error message appears stating "Device not responding. To resolve the issue, reboot the device.". During this time the Galaxy displays the usual "Firmware upgrade encountered an issue..." message. Connecting via wireless seems an extremely complicated process that involves disabling pretty much every network security measure, so I'm only willing to try that if people really think it's a good idea.
Connect to charger: No response until I hold the power button, then the "Firmware upgrade encountered an issue..." message appears. Similar to connecting to the laptop in that the message remains on screen even after disconnecting the USB lead. I can't tell if the Galaxy is charging at this time or how much battery life is remaining.
Thanks in advance for any help!
PS: I have multiple Samsung chargers, but only one USB lead that fits the Galaxy.