08-08-2017 05:47 PM
207 ... 6789
  1. marlbrook's Avatar
    This morning I found that my 3 Samsung devices (two tablets and a phone) connected to WiFi, but not to the Internet.

    No settings had been changed anywhere in the system, and there had been no power outages. Rebooting the devices did not cure it

    The time and date was correct on the three devices.

    I also have an Archos tablet, which still connected to the Internet OK.

    After a couple of frustrating hours I found the solution:
    On your Samsung Tablet or phone
    1. Go into Settings / Connections / Wi-Fi
    2. Do a long key press on the Wi-Fi device you are connected to
    3. Select 'Modify network config'
    4 Re-enter your password, save and re-boot.

    That was all that was needed. An easy 'fix' for a very strange situation.

    There seems to be no logical reason why three different Samsung devices developed the same problem overnight, whilst a different make of Tablet did not (which proved there were no problems with the Router, Service Provider etc). It has to be Samsung related. The password was initially correct, or the devices would not have connected via Wi-Fi. Nevertheless until the Wi-Fi password was re-entered on the Samsung devices they could not access the Internet.
    05-05-2015 08:27 AM
  2. Jesse Bugarin's Avatar
    Same thing happened to my daughters tablet. The time and date were set way off. as soon as I put it to current date and time I st rated to receive notifications from Internet and it started working. It also updated since it had been offline for a while.
    Kelly Stewart likes this.
    05-30-2015 11:28 PM
  3. Beut's Avatar
    Same thing happened to my daughters tablet. The time and date were set way off.
    One important note if you're having tab 3 7.0 SM-T210R, pressing the POWER button more than 15 seconds, the date and time will reset after reboot. When the date is not correct, you won't be able to connect to Internet.
    judyw4 likes this.
    06-05-2015 10:26 PM
  4. Elias Makamu's Avatar
    I am trying to connect wifi on my sumsung tab 3 it need network SSID SIM on 0815807416
    please help me to connect because I'm loosing 2048 data bundles every time I recharge
    06-14-2015 05:57 AM
  5. vandersma's Avatar
    had the same problem, might not speak to your situation, but i had installed a vpn blocker and one of my wireless networks didn't like it and I couldn't connect. I uninstalled it and problem solved.
    07-15-2015 11:02 AM
  6. Liv Cochrane-McBride's Avatar

    EASY FIX!!!
    Hi - I had the same problem and found that the date and time were wrong. As soon as I reset the date, notifications started buzzing in! Works fine now!

    08-22-2015 03:47 AM
  7. judyw4's Avatar
    Thanks...changed the date and I now have internet!
    08-25-2015 06:10 PM
  8. Kelly Stewart's Avatar
    Thanks, this worked. My son changed the date thinking he would get the Christmas bonus and didn't change it back.
    08-31-2015 07:41 AM
  9. yx84's Avatar
    Try disable WEP encryption on modem. I struggled for hours and this try solved my problem
    10-10-2015 05:16 PM
    Once I did a factory reset and fixed the date my tablet is now working
    10-27-2015 06:17 PM
  11. extraclass's Avatar
    I haven't had this problem but I have my Tab set to "automatic set date and time".

    Settings, Scroll down to Date and Time, then select Automatic Date and Time
    11-19-2015 10:44 PM
  12. Hakumie19's Avatar
    I do have this kind of problem does someone can help me?...please thank you!
    12-06-2015 04:46 AM
  13. Rotha vandross's Avatar
    If you've put in a SD card then remove the card and restart the tablet you'll be able to get back online.
    12-27-2015 07:22 PM
  14. drivera5110's Avatar
    This totally worked thank you!
    01-21-2016 10:13 PM
  15. Toni's Avatar
    Hey everyone my samsung galaxy tab 3 lite will connect to the internet but it will say you are connected but i am not and i cant do nothing on this tablet and that was my christmas present and yesterday and i was like it is just going to do that but it is not coorporiating right so i am upset.
    01-26-2016 06:37 PM
  16. Kilohitman's Avatar
    I fixed my date and time and my internet works thanks
    01-28-2016 01:03 PM
  17. grifterz's Avatar
    Thanks, I had this same problem. Your suggestion worked like a charm.
    01-29-2016 05:41 PM
  18. David Bang's Avatar
    Hey, guys. The problem you all have are most likely the same. Once in a while, (mostly when there is a system update) the tablet will change the date to January 1, 2012. You have to change the date, time zone, and time to notice the tablet that you are using it, and the internet will activate. This tablet is great, but this is a major issue everyone has. You just have to look at the date every once in a while. If this happens often, that might be a resetting issue.
    If this doesn't work, you can reboot it, or modify the wifi network.
    02-08-2016 04:27 AM
  19. Ataks's Avatar
    Holy!!! Thanks you so much, It was the time/date issue, My daughter will be sooo happy, Thank you very much again... Stupid call centre thickos
    02-16-2016 03:11 PM
  20. k_ayew's Avatar
    I have a galaxy tap pro 8.4 wifi and icouldnt connect to a particular wifi hotspot. i tried this and it works fine now. Thanks a lot
    04-09-2016 06:23 AM
  21. Kiki Hernandez's Avatar
    HI, I have this problem all the time on my kids tablets and it's always due to the exact date and time. You just have to make sure the right date and time is on the tablet
    04-23-2016 05:24 PM
  22. meyyy66's Avatar
    07-14-2016 06:48 PM
  23. iVoidz's Avatar
    I had the exact same issue, then i noticed my time settings weren't right. so check if your time is set right
    07-20-2016 01:20 PM
  24. pkourakosjr's Avatar
    My Grand Daughter had the same problem. Check the date on your device, her's was set to 2000. I set it to 2016 and the correct time. It came right up. Please let me know if this fixes your problem.
    08-21-2016 01:51 PM
  25. gerrykh's Avatar
    Hi can anyone help. From this morning I have not been able to get wifi working. It shows that I am connected but I still get no internet.??????
    10-23-2016 05:43 PM
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