1. rosiealice99's Avatar
    I was bought a samsung galaxy tab 3 7.0 as a gift and it has been freezing a lot and occassionally running slowly. When it freezes it either resets itself or I have to use the lock/power button on the side to lock it and when I try to unlock it, it automatically resets itself! Its very frustrating as it randomly does it when I am in the middle of something, does anyone have any ideas on ways to fix this? Or do I need to get it repaired or replaced?

    Everything is up to date and I have only had it for less than a week!
    03-18-2014 05:17 PM
  2. brosko's Avatar
    did you notice it starting after any particular app installation? I say this because most of the time with something like this, it is an app that is causing it.
    if you cannot trace it to a certain app being the cause, do a factory reset. settings>backup and reset>factory data reset.
    03-18-2014 05:51 PM

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