1. jgoss2325's Avatar
    Two weeks ago I was able to connect my tablet to my computer using a usb cord and it would go straight to charging. I was on vacation for 2 weeks and now when I connect it uses the usb connection as storage. I cannot find where to turn off the connection for storage and use the computer to charge it. My only options are MTP and PTP, I don't want either.
    01-05-2015 12:22 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you know if you used to have a "Charge Only" option when selecting your USB connection options? This option isn't very common any more on Android devices. It should still charge if you connect via MTP or PTP protocol. Is there any reason you don't want to connect via MTP? The tablet would still be fully functional.
    01-05-2015 02:59 PM
  3. jgoss2325's Avatar
    I was never given an option in the past. It automatically went into charging mode. When I choose either MTP or PTP, it does not charge. The battery icon shows a red X in it and when I go to settings/Battery it says that it is not charging.
    01-05-2015 03:23 PM
  4. B. Diddy's Avatar
    Have you tried a different USB cable? Are you using the same USB port on the computer as before? Not all USB ports are necessarily powered.
    01-05-2015 04:14 PM
  5. jgoss2325's Avatar
    Yes I have tried 3 different cables including the one that came with the tablet. My computer has 4 different usb outlets and I have tried them all. Is it possible that there is a setting on my desktop that was changed and is causing the issue?
    01-06-2015 11:53 AM
  6. B. Diddy's Avatar
    I don't believe there would be any computer settings that would change. Did you have the tablet with you on vacation? Do you recall anything happening to it, like a drop here or there? Check tablet's microUSB port and make sure there isn't any debris in there. Use a can of compressed air to blow it out.
    01-06-2015 12:09 PM
  7. jgoss2325's Avatar
    It charges just fine when I connect the usb cord to a wall charger or a car charger. So I can still charge it, its just more convenient when I was able to charge it through the desktop.
    01-06-2015 12:15 PM

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