1. Janet Rimmer's Avatar
    I lost my gallery and tried to get on to google+ to access my pictures but it said i had to update but when i went into playstore it said connection error retry. I went into the playstore app and accidently deleted it. It has now been downloaded back in my tab but it is still showing connection error. I have viewed several website that sugest clearing the data and forcing stop but i want to know what data will be removed eg apps, google account etc. So before i try this can someone help me, as i have money in my account and need to update and download some apps. Please help someone😢
    04-28-2015 05:32 PM
  2. Golfdriver97's Avatar
    Hi. Try resetting app preferences. Settings>Apps>menu>reset app preferences. This sometimes helps with Play issues.
    Janet Rimmer likes this.
    04-28-2015 05:45 PM
  3. Janet Rimmer's Avatar
    I tried it but it didn't work
    04-29-2015 09:40 AM
  4. Golfdriver97's Avatar
    Have you tried a factory reset?
    Janet Rimmer likes this.
    04-29-2015 09:42 AM
  5. Janet Rimmer's Avatar
    I was hoping to try other things before i resorted to that. If i cleared playstores data, would i lose all my apps that i downloaded from there?
    04-29-2015 08:08 PM
  6. Golfdriver97's Avatar
    I was hoping to try other things before i resorted to that. If i cleared playstores data, would i lose all my apps that i downloaded from there?
    I'm 90% certain this answer is no.
    04-29-2015 09:42 PM
  7. Hurrycanejohn's Avatar
    I'm trying to understand how you deleted the Google Playstore app? If you try to uninstall the app, it only lets you uninstal the updates. I don't think you can accidentally delete the app....are you saying the app was somehow corrupted?

    Have you tried contacting Googgle for assistance?

    Posted via Android Central App
    Janet Rimmer likes this.
    05-01-2015 07:44 AM
  8. Janet Rimmer's Avatar
    I was having problems accessing playstore. Said i had a 'connection error please try again'. Looked on internet at several ideas and one was to clear cache and data and force stop but i deleted it by error. It did have a delete box but i thought it was built into the tablet and i would get it back but in the end it had to be downloaded ( don't know where from, as someone did it for me) but i am getting the same message connection error, etc etc Just don't know what to do. Have tried finding googles help page but that was for apps downloads and stuff. Do you kno how i can contact google and what happens to all my stuff from playstore if i disable the data.. thanks
    05-03-2015 09:59 AM

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