1. AC Question's Avatar
    it is on but black the only thing visible is the time battery signal and wifi
    06-29-2015 12:56 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the battery icon at the very top of the screen, or is it a big one in the center? If it's in the center, the device is powered off--press and hold Power to power it on. Sometimes you have to keep it down for a good 10 seconds or so.

    If it's at the very top of the screen, and nothing else works, then it's probably frozen. Press and hold the Power button for 10-15 seconds to force a shutdown, wait 10 seconds, then power back on again.
    06-29-2015 01:01 PM

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