1. Android Central Question's Avatar
    Hi, my son has the Anki Overdrive game and needs the app to control the cars.

    His tablet is a Samsung tab3 7", currently on android 4.4.2 and says the app is not compatible with the device. I believe it's just the android version though which red to be LOLLIPOP.

    Can I upgrade to LOLLIPOP on this device and how do I do it?

    Thanks in advance for any advice and Happy New Year
    01-01-2018 04:57 AM
  2. hallux's Avatar
    You'll need to go the 3rd-party ROM route, Samsung never released an update to Lollipop for that device if sammobile.com is to be believed (and it's pretty reliable).

    However, the Anki app says it's compatible with Android 4.4 and up so it SHOULD work, there's something else preventing it from installing.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    01-01-2018 09:33 AM
  3. Johnny William Taylor's Avatar
    Ah ok so where do I start?
    01-01-2018 03:57 PM
  4. hallux's Avatar
    Welcome, thanks for joining!

    Make sure your Google Play Services framework is fully up to date (this should be automatic). Both of my devices (one on Nougat and one on Oreo) are on 11.9.51.

    Next, I'd try reaching out to Anki, Google and Samsung - either the app isn't properly detecting the OS version, the Google Play Store isn't properly detecting the OS version or the device is reporting the wrong version somehow. Unfortunately, they all may point the finger at another entity and you'll get no real resolution. In fact, Samsung may be reluctant to support the device due to the age (it's now 4? years old).
    01-01-2018 06:49 PM
  5. Johnny William Taylor's Avatar
    Hi
    What o don't understand about ypur reply though is that Anki says LOLLIPOP is required, not older
    01-02-2018 01:51 AM
  6. hallux's Avatar
    Here's what I see when I look up the app on the Play Store on my browser...

    Upgrade to LOLLIPOP on Samsung tab3 7"-screen-shot-2018-01-02-5.21.50-am.png

    4.4 and newer...
    01-02-2018 04:23 AM
  7. Johnny William Taylor's Avatar
    Using Amazon app store instead of Google play, I was able to download to app. The app starts up and runs fine, logs into my son's Anki account etc, but won't detect the cars so they can be selected!
    01-02-2018 07:26 AM

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