1. omegajb's Avatar
    I have 2 Samsung Galaxy Tab 4's for my kids that I've tried to use Bluetooth headphones and portable speakers but every time they connect I'll get a series of Google apps to crash.
    Usually it's not that big of a deal unless they are on YouTube and it will crash the second you open up the app, when you disconnect from Bluetooth the problem goes away.
    Anyone else have this issue?
    07-01-2015 11:07 AM
  2. B. Diddy's Avatar
    Welcome back! Try the general troubleshooting step of wiping the cache partition: https://support.t-mobile.com/docs/DOC-11085
    07-01-2015 01:19 PM
  3. omegajb's Avatar
    Thanks. I've tried that and it continues to be a problem. As I've been thinking about this I wonder if it has something to do with they are using it on restricted profiles and maybe that's causing the issue. I'll have see if I can get it to work on the main profile when I get home.
    B. Diddy likes this.
    07-01-2015 02:23 PM
  4. omegajb's Avatar
    So as I suspected it's something in the restricted profile that is causing Google apps to crash when connected to Bluetooth device
    B. Diddy likes this.
    07-01-2015 04:01 PM

Similar Threads

  1. How does one unfreeze a Galaxy Core Prime cell phone?
    By AC Question in forum Samsung Galaxy Core Prime
    Replies: 8
    Last Post: 06-20-2017, 10:22 PM
  2. Samsung S4 MINI- cannot authenticate my account, how do I fix this?
    By AC Question in forum Samsung Galaxy S4 Mini
    Replies: 1
    Last Post: 07-01-2015, 01:43 PM
  3. Replies: 1
    Last Post: 07-01-2015, 01:20 PM
  4. Replies: 1
    Last Post: 07-01-2015, 11:26 AM
  5. Outllok App Question
    By crystal_planet in forum Android Apps
    Replies: 0
    Last Post: 07-01-2015, 11:05 AM