1. NerdHouse87's Avatar
    As the title states, the device internal storage is completely FULL after a fresh Factory Reset. 15 out of 16 GB are taken up by something, and we can't figure out what. Last Factory Reset did not give us this problem.

    Only thing I can find via Google is something claiming it's the battery going out....which doesn't make sense. Please assist.

    The tablet is for a 6 year old.
    06-23-2020 01:41 PM
  2. me just saying's Avatar
    why did you do a factory reset? maybe related. you can try deleting the system cache. https://www.t-mobile.com/support/dev...g-galaxy-tab-a
    06-23-2020 01:47 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Did the tablet automatically restore a previous backup after the reset? If so, then check the app cache/data for any messaging apps like Telegram or kik -- those can become gigantic. ShareIT is another common culprit.
    06-23-2020 02:03 PM
  4. NerdHouse87's Avatar
    why did you do a factory reset? maybe related. you can try deleting the system cache. https://www.t-mobile.com/support/dev...g-galaxy-tab-a


    It was originally reset because of this issue.
    The cache deletion didn't work :/
    06-23-2020 02:22 PM
  5. NerdHouse87's Avatar
    Welcome to Android Central! Did the tablet automatically restore a previous backup after the reset? If so, then check the app cache/data for any messaging apps like Telegram or kik -- those can become gigantic. ShareIT is another common culprit.


    There was no backup.
    The tablet is used by a 6 year old, she does not use apps like those. The only thing she really uses is Roblox, which is not installed right after a Factory Reset.
    06-23-2020 02:23 PM
  6. B. Diddy's Avatar
    Show us a screenshot of the Settings>Storage menu: http://forums.androidcentral.com/gen...d-central.html

    DiskUsage can also help figure out what's taking up space.
    06-23-2020 02:32 PM
  7. NerdHouse87's Avatar
    Show us a screenshot of the Settings>Storage menu: http://forums.androidcentral.com/gen...d-central.html

    DiskUsage can also help figure out what's taking up space.
    Tried DiskUsage, no idea how to interpret the data it's showing me. Here's the Storage.
    Galaxy Tab A - Internal storage is FULL after a Factory Reset?-u_qkilqc.jpg
    06-23-2020 02:41 PM
  8. B. Diddy's Avatar
    Can you show us some screenshots of DiskUsage? Maybe we can help interpret it.

    The Samsung storage menu often doesn't give enough detail.
    06-24-2020 10:56 AM
  9. mustang7757's Avatar
    Yeah definitely would like to see screen shot of disc usuage
    06-24-2020 10:06 PM

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