1. AC Question's Avatar
    When I get mail, normally the number you see above the icon changes. But now, it says 9 for a couple of days. Email is getting synchronized, that's not the problem. It works okay. But the only thing thats bothering me is the number 9 in the icon on my screen. I already deleted my emial account and put it back again. But also with no account, the icon says 9.
    Maybe someone has a solution?
    Thanks from a Dutch Samsung Tab A 9.7" user
    06-09-2016 05:46 AM
  2. H3aTeRzz's Avatar
    Hi there!

    Try entering recovery, and doing a wipe of the Cache Partition. No data will be loss.

    06-09-2016 06:10 AM
  3. Madushi's Avatar
    Hi Chris, thanks for your answer. I cleared all caches (email, email. writing email, sync email) I restarted my tab, but nothing has changed. Still the number 9 :-(
    I even used Ccleaner. Including ending email processes. Nothing happens.
    H3aTeRzz likes this.
    06-09-2016 06:37 AM
  4. hallux's Avatar
    Madushi, wiping the cache partition is a different process. Follow the instructions at the following link but choose to wipe the cache partition, DO NOT CHOOSE TO WIPE THE DEVICE AS INSTRUCTED.

    SAMSUNG T550 Galaxy Tab A 9.7" - How to Hard Reset my phone - HardReset.info
    H3aTeRzz likes this.
    06-09-2016 07:27 AM
  5. Madushi's Avatar
    Quick reply doesn"t work?

    Hallux, I did as you told me. No changes whatever, still the 9 above the icon. Thanks for the link btw, nice to have ;-)
    06-09-2016 08:05 AM
  6. H3aTeRzz's Avatar
    Are you using the native email app that came with your Tab?
    06-09-2016 05:53 PM
  7. gtt1's Avatar
    Any chance you have 9 unread emails that you have in your emails somewhere below what you normally look at?
    H3aTeRzz likes this.
    06-09-2016 10:07 PM
  8. Madushi's Avatar
    Using the original e-mail that came with this tablet. And no,.. no unread emails anywhere. I checked and double checked.
    06-12-2016 07:07 AM

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