Galaxy Tab A Headphone Audio Issues with streaming video apps

[JasonNumber2]

Has anybody encountered this issue? I cannot seem to get anything but garbled distorted audio when using streaming apps such as Netflix, WatchESPN, etc. with headphones. Audio is fine through internal speaker when headphones unplugged. Headphone audio is fine with video that is stored in memory and with music apps like Spotify. Tried multiple headphones and apps and all with same issue. Updated software to 6.0.1 and all apps as well. This is beyond my troubleshooting skills at this point. Any insight would be appreciated.

Thanks,
Jason

 

[B. Diddy]

Welcome to Android Central! This probably won't help, but it won't hurt either--wipe the cache partition: https://support.t-mobile.com/docs/DOC-23163

 

[JasonNumber2]

Worth a shot, but didn't do anything. Thanks anyways!

 

[srkmagnus]

Worth a shot, but didn't do anything. Thanks anyways!

Have you tried a factory reset? That'll be your last resort, but it's worth a try.