04-21-2016 08:58 AM
37 12
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  1. Lisa Jordan's Avatar
    THE ANSWER TO YOUR PROBLEM: I had the same problem, weeks ago I downloaded MapQuest and over the last few weeks or so the same problem and it kept getting even worse. The past to days it would not charge and it kept restarting itself over and over, I could not keep it turned on. I went to Best Buy yesterday and he had no idea why, he suggested that I restore to factory settings. Well I was about to do that, so I wrote down eveything that I had down loaded and while I was doing that I decided to delete MapQuest and after I did that, the battery jumped from 22% to 55%, so I decided to turn off the wifi and played a game of solitaire, went back to check the battery (approx 2 min later) and behold it was at 100%!!! I would do a screen shot almost every time that I was having a problem and several times it would show that GPS was on, which it wasn't. Makes sense since it had to of been a MapQuest issue, hope this info helps....
    11-07-2014 08:30 PM
  2. Bill Zacharias's Avatar
    My usb charge port quit working on my 8.4 galaxy; I took it to best buy and they told me that I plugged usb in wrong and caused the damage, and that it was my problem. Very Rude, very Disappointing, I spent $4000 at BestBuy in the last year. The Geek Squad member said, "that if I would have spent more and bought a service plan that I wouldn't have this problem. I asked about Manufacturer warranty and employee stated that I was out of luck. The tablet is in new condition, it was pu in an Otter Box the day I bought it.
    01-25-2015 10:28 PM
  3. peterpwho's Avatar
    I have the same issue after 6 months. It charged to 35%-45% only even I tried to charge it for a day. I thought it may be the cable or the charger. I have tried with another from my Samsung S4 phone usb cable without any improvement. I went to the Samsung Smart Service center in 125 Oxford Street London yesterday. They would have taken it in but said that the data could be erased. They advised me to back it up first and bring it back the next day. Well, I was doing the back up last night and realised that the device storage was closed to full (500MB left). So, I did some clean up and removed some apps, games etc. and now I have about 2GB free in the device storage. I tried to charge it again just before I went to bed and this morning to my surprise, 100% charged !!
    So, could this be the software? I haven't done much on the hardware. I was still using the same cable and charge come with the tab pro.
    02-03-2015 08:07 AM
  4. LeoVBrown's Avatar
    I had the same problem about 3 weeks ago and I was able to get it to come on by holding the on/off button down for approximately 1 minute (maybe longer). Hope this helps
    02-20-2015 01:20 PM
  5. Chris Roble's Avatar
    I had the same problem about 3 weeks ago and I was able to get it to come on by holding the on/off button down for approximately 1 minute (maybe longer). Hope this helps
    the same just hold the power button for 1 minute
    03-10-2015 05:52 PM
  6. dmeeks's Avatar
    the same just hold the power button for 1 minute
    I, too, was experiencing this same issue.

    Plugged unit into wall, pressed and HELD power button and approximately 30-45 seconds later - splash screen came on.
    Worked like a charm!

    Cheers!
    04-27-2015 10:26 AM
  7. tomiobi's Avatar
    I don't know who you are but I pray that a squadron of young, gorgeous vaginas find you by nightfall. YOU ARE A SAINT!!! My Tab Pro crapped out on me and wouldn't turn on for weeks and I had bunch of eBooks on it that I needed for my final papers. I got it to work after holding the power button for 1 minute while plugged in.
    04-29-2015 02:56 PM
  8. Stephen Wicklund's Avatar
    Thank you so much! You're a lifesaver, that worked for me. (holding it down for ~30 seconds)

    In my case, it actually wasn't the battery; instead, there was an app that kept black screening (RPG IRUNA Online MMORPG, on CyanogenMod 12.1), and I kept trying to launch it anyway (in case it just was really slow or something). The last time I tried it, the screen went black suddenly! I thought it just shut off, but was horrified when it didn't even show the boot screen!

    I've been searching frantically the last few minutes, and found the fix here on a thread about Tab Pro battery problems. Thanks again! You may have saved someone a $215 tablet investment (I rooted it so I don't think the warranty would be usable anymore) (and I've only had it 1 week!).
    05-02-2015 05:36 AM
  9. m nystrom's Avatar
    My galaxy 8.4 batteries failing after only three months that charger will not keep up with a loss so my brand new Samsung tablet is dead online company that bought it from refuses to help
    07-06-2015 12:10 PM
  10. Daz2014's Avatar
    My galaxy 8.4 batteries failing after only three months that charger will not keep up with a loss so my brand new Samsung tablet is dead online company that bought it from refuses to help
    You have a 2 year Samsung warranty.Send it back to them
    07-06-2015 04:52 PM
  11. BigMcGuire's Avatar
    Thank you - this helped me with my Samsung Galaxy Tab Pro 8.4. I installed Cyanogenmod 13 on it, wiped out the battery stats after charging to 100% and let it drain till it went off. After half a day on power and getting no response from the tablet, I was not happy. Some googling and got here - yep - held down the power for a good 30+ seconds and it came on. Thank you.
    12-12-2015 01:01 PM
  12. vacaloca's Avatar
    Another vote for the solution of holding power button for ~30 seconds after it was plugged in to charger. Powered on to 0% charged and started charging again. Thanks!
    AnciusD likes this.
    04-21-2016 08:58 AM
37 12

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