My Galaxy Tab S 10.1 won't boot and I cannot access system reset, what should I do?

A

AC Question

My Galaxy Tab S 10.1 won't boot and I cannot access system reset:(

So.....after owning this amazing device for approx 8 hours, I went through and disabled apps I don't/won't use to help clear some space and memory. It then popped up error messages out the wazoo and eventually shutting down....and then endless loop on the "Samsung" logo.
I attempted to do a system restore (Volume Up + Power + Menu) and nothing. I contacted Samsung who is instructing me to take to Best Buy (who I have zero hope with).
The tablet was upgraded to Lollipop prior to my purchasing it. Does anyone know if I can boot from an SD Card or even a laptop?
PS--I am not a complete ***** regarding electronics despite the above, lol...but I could seriously kick myself in the head.

Thank you in advance for any and all guidance you can offer.

RomanceNinja
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,529
4,666
113
Visit site
Re: My Galaxy Tab S 10.1 won't boot and I cannot access system reset:(

Welcome to Android Central! Did you buy it brand new? If so, I would ask for an exchange, as long as you didn't root it. A device shouldn't crash like that from disabling apps, because it shouldn't let you disable or delete anything critical to the system (if unrooted).
 

RomanceNinja

New member
Jun 5, 2015
1
0
0
Visit site
Re: My Galaxy Tab S 10.1 won't boot and I cannot access system reset:(

I purchased it from someone else--that may be the unfortunate result in my decision. He updated it to Lollipop....I will have to double check with him about the rooting as I am not 100% sure.
Thanks for your response!
 

Trending Posts

Forum statistics

Threads
942,956
Messages
6,916,657
Members
3,158,749
Latest member
sandersc