Both tab s 2 are freezing and hot.

Greenenvey

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Nov 12, 2015
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Both mine and my mom's tab s2 that are the same age are getting hot, freezing and getting black screens. Mine is being sent in on warranty. But now hers is doing the same. Something odd is going on?anyone else having this issue?
 

B. Diddy

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Mar 9, 2012
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Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-28349

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
 

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