hi guys hwo are you?
So last month i bought my mom a Samsung Galaxy Tab S2 for her birthday.
But we have noticed some problems.
Everytime (almos all the times) she is using instagram to see the histories, or to see some video in facebook, her Tablet kinds loose wifi connection (the video freezes, keeps loading).
I already tried to disable "search for near by devices" and already tried to reconnect at wifi, to reboot tablet....
She has (i guess) the last software installed.
NOTE: THIS PROBLEM DOESNT HAPPEN ON MY SAMSUNG GALAXY S7 EDGE, ON HER SAMSUNG GALAXY J5 AND ON MY FATHERS SAMSUNG GALAXY GRAN DUOS (also doesnt happen on any notebook at wifi), only on her tablet.
Her tablet IS (we are from BRAZIL):
SM-T719Y
Android 7.0
Base Band: T719YDXU1BQF1
KERNEL: 3.10.84-11739684
COMPILATION NUMBER: NRD90M.T719YDXU2BQF6
Security patch android: july 1st, 2017
STATUS SE: Enforcing
Can anyone help me up here???? Thanks !!
So last month i bought my mom a Samsung Galaxy Tab S2 for her birthday.
But we have noticed some problems.
Everytime (almos all the times) she is using instagram to see the histories, or to see some video in facebook, her Tablet kinds loose wifi connection (the video freezes, keeps loading).
I already tried to disable "search for near by devices" and already tried to reconnect at wifi, to reboot tablet....
She has (i guess) the last software installed.
NOTE: THIS PROBLEM DOESNT HAPPEN ON MY SAMSUNG GALAXY S7 EDGE, ON HER SAMSUNG GALAXY J5 AND ON MY FATHERS SAMSUNG GALAXY GRAN DUOS (also doesnt happen on any notebook at wifi), only on her tablet.
Her tablet IS (we are from BRAZIL):
SM-T719Y
Android 7.0
Base Band: T719YDXU1BQF1
KERNEL: 3.10.84-11739684
COMPILATION NUMBER: NRD90M.T719YDXU2BQF6
Security patch android: july 1st, 2017
STATUS SE: Enforcing
Can anyone help me up here???? Thanks !!