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  1. Android Central Question's Avatar
    Hello I have an issue with my Samsung Galaxy Tab S2. I have searched online many times with no luck.
    When the tablet is locked there is a small yellow circle on the lock screen up in the top right corner next to the battery indicator.
    It has an outline of a head on it I think it is for if there is different users.
    When I touch it it displays my lock screen pin number.
    So any one could see it and unlock the tablet.



    I can't figure out how to remove it



    Thanks in advance for any help
    Calvin
    03-22-2019 03:35 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That doesn't sound like a native feature of the device. Does it also occur in Safe Mode? https://support.t-mobile.com/docs/DOC-28349
    03-22-2019 05:33 PM
  3. Calvinder's Avatar
    sorry I could not reply until I created and account.
    Thanks for your help Yes in safe mode it is still there.
    03-22-2019 06:03 PM
  4. B. Diddy's Avatar
    Are you certain you're not in Guest Mode, or in any other user profile besides your own? Are there any accessibility options turned on?
    03-22-2019 06:05 PM
  5. Calvinder's Avatar
    Only High contrast keyboard and Samsung subtitles. and if I turn them off it is still there.
    I saw that on a forum and tried it earlier and just now in safe mode.
    And never set up other profiles than the original one.
    Dont think in guest mode all else looks fine IE email accounts and stuff.
    03-22-2019 06:12 PM
  6. B. Diddy's Avatar
    I'm going to move this to the Tab S2 forum for more specific traffic. Maybe other Tab S2 owners will see the thread more easily there and weigh in!
    03-22-2019 09:13 PM
  7. mustang7757's Avatar
    can you provide a screen shot?
    03-22-2019 09:17 PM
  8. Calvinder's Avatar
    first is with out touching and second is after touch showing the pin.

    and just a reminder it is only on the lock screen
    Attached Thumbnails Pin Can be displayed on lock screen-img_3601.jpg   Pin Can be displayed on lock screen-img_3602.jpg  
    03-22-2019 09:37 PM
  9. B. Diddy's Avatar
    Pardon the basic question, but the name of the user profile isn't the same as the PIN, right?
    03-22-2019 09:40 PM
  10. Calvinder's Avatar
    No B. Diddy I don't think so I can't find that any where. That was my first thought.
    03-22-2019 09:49 PM
  11. mustang7757's Avatar
    check in security settings see if "Make Password visible on" is toggle on ?
    03-22-2019 10:03 PM
  12. Calvinder's Avatar
    mustang7757
    No Make password visible is not on.
    thanks
    03-23-2019 10:44 AM
  13. 19sparky82's Avatar
    Access to user profile name: swipe down, tap yellow circle, will bring up user's list, tap "you", then details below to get to edittable field where you can remove/edit the pin reference. other navigation path in is settings/user/you
    B. Diddy and Calvinder like this.
    03-23-2019 11:07 AM
  14. Calvinder's Avatar
    19sparky82

    Cool that was it!!! Thank you
    I did that and changed the account name that was the pin
    I kinda thought it had something to do with the pin being the user name but could not figure out how to get there.

    Once I saw where it took me I see I can also get there from settings, Cloud and accounts, users.
    Don't know how I missed that

    Thanks again
    B. Diddy likes this.
    03-23-2019 11:14 AM
  15. 19sparky82's Avatar
    you're welcome, glad i could help
    03-23-2019 11:30 AM
  16. B. Diddy's Avatar
    A-ha! I thought it was something like that. Thanks to 19sparky82!
    03-23-2019 11:57 AM

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