02-15-2019 12:35 PM
tools
  1. Android Central Question's Avatar
    Android Central Question
    When I attempt to configure the S Pen in advanced features on Tab A4, a number of the features are not available to me. In fact a number of the advanced features (not related to the S Pen are not available to me either.

    i.e.
    S PEN:
    - Pointer
    - Screen Off Memo
    - Shortcuts,
    - Floating Icon
    Other Advanced Features:
    - Smart Stay
    - Multi Window
    - Smart Capture
    - Palm to Swipe
    - Easy Mute

    Can anyone explain why this is, and even better, how to fix it?

    Thanks in advance.
    Signed: Novice
    02-14-2019 10:57 PM
  2. bill-e's Avatar
    bill-e
    I don't have an answer but how about starting with a screenshot of your software versions. Settings->About Tablet->Software Information.
    02-15-2019 12:33 PM
  3. bill-e's Avatar
    bill-e
    My first thought would be a Factory Reset
    02-15-2019 12:35 PM
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