1. morty89's Avatar
    Like 4 percent in 8 hours. I've had it less than a week. Any suggestions as to what is causing it, should i just return it?
    05-20-2019 01:08 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What battery level is the tablet at when it goes this slow? If it's in the 90s, it's normal for the charge rate to slow down significantly.

    If it happens at a much lower battery level, then have you already tried different charging cables/plugs? Did you get this brand new, or used/refurbished?
    05-20-2019 01:28 AM
  3. pduffer's Avatar
    Are you using the charger and cable that came with it? Mine charges very quickly. Even when I ran the battery down to 9% once (didn't realize the charger wasn't plugged in while working with Dex and remote desktop for 10 1/2 hours), it took about 2 hours to charge to 100% if I remember correctly.
    05-20-2019 07:56 PM
  4. bill-e's Avatar
    morty89, it should charge fast if you're using the included charger/cable. If it's possible I would return it and get another. It's new, if they will exchange it then there is no need for extensive troubleshooting.
    05-21-2019 04:59 PM
  5. morty89's Avatar
    Sry, I couldn't log in. Seems Galaxy Tab S4 is the only device that will log in to androidcentral.. (using fb)

    Samsung wanted to fix it. I figured that was not good customer service as it was brand new and should be charging just fine. Called the store i bought it from and they sent me a new one right away, even before i returned the "old" one. Now THAT'S good customer service.
    B. Diddy likes this.
    05-23-2019 04:10 PM
  6. morty89's Avatar
    Would like to add that now that i've used both the one ui update and the old I'm definitely not updating this one. The old software is perfectly smooth! while one ui is laggy. Here's hoping they fix that before they stop updating it.
    05-23-2019 04:33 PM

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