1. encelle111's Avatar
    Suddenly, half of my screen is displaying a black and white checkerboard pattern. The left side. Did all the standard stuff, thinking of a master reset but can't see the menu when I boot into the startup window you use when you clear cache partition. Suggestions before going to Best Buy? Still under a year warranty. Thanks.
    Attached Thumbnails Half of screen fried-98412.jpg  
    11-15-2019 09:21 AM
  2. mustang7757's Avatar
    Suddenly, half of my screen is displaying a black and white checkerboard pattern. The left side. Did all the standard stuff, thinking of a master reset but can't see the menu when I boot into the startup window you use when you clear cache partition. Suggestions before going to Best Buy? Still under a year warranty. Thanks.
    Get it replaced under warranty that's a screen issue
    11-15-2019 09:22 AM
  3. encelle111's Avatar
    Thanks, sir!!
    11-15-2019 03:51 PM
  4. mustang7757's Avatar
    Thanks, sir!!
    Your welcome !
    11-15-2019 03:59 PM
  5. encelle111's Avatar
    Problem fixed! The motherboard needed to be replaced. Just under the 1 year warranty expiration. Lucky me.
    mustang7757 and B. Diddy like this.
    11-29-2019 10:20 AM
  6. mustang7757's Avatar
    Problem fixed! The motherboard needed to be replaced. Just under the 1 year warranty expiration. Lucky me.
    Glad it got warranty
    Thanks for the heads up
    11-29-2019 10:35 AM

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