1. da2xff's Avatar
    I have two Tab S5E, both bought at the same time. One has updated to 10 UI2.5. The other is still on 9 UI1.1. When i do a manual update it reports that it is up to date. It is still on June 2019 security patch.
    10-17-2020 03:23 PM
  2. L0n3N1nja's Avatar
    Are they both wifi tabs with the same model number?

    If one is an LTE version it would need to be updated from the carrier it's intended for.
    10-17-2020 04:24 PM
  3. Rico4you's Avatar
    I have two Tab S5E, both bought at the same time. One has updated to 10 UI2.5. The other is still on 9 UI1.1. When i do a manual update it reports that it is up to date. It is still on June 2019 security patch.
    If this can help

    https://www.technipages.com/reset-sa...galaxy-tab-s5e
    10-17-2020 04:46 PM
  4. da2xff's Avatar
    Are they both wifi tabs with the same model number?

    If one is an LTE version it would need to be updated from the carrier it's intended for.
    Both are wifi and the same model. They are not LTE
    10-18-2020 12:11 AM
  5. da2xff's Avatar
    I have done several soft restarts and i have also done a factory reset. no change.
    10-18-2020 12:13 AM

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