07-06-2022 01:11 AM
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  1. Dcwill39's Avatar
    Dcwill39
    I have a samsung tab s6 and the display will not turn off when the power button is selected. It goes to the lock screen and the display stays on.
    However, it will turn off if the usb port is attached to a power source.
    Maybe its a coincidence, but a "Usb connector connected/disconnected" notification started to occur about the same time as the display stopped turning off. And nothing is being connected or disconnected to the usb port.
    07-05-2022 04:23 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! I moved this from the Galaxy S forum (which is for the original ancient Galaxy S phone) to the Tab S6 forum.

    Does this also happen in Safe Mode? https://www.hardreset.info/devices/s...-s6/safe-mode/
    07-05-2022 05:05 PM
  3. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Welcome to AC!
    Buttons move freely?
    07-05-2022 07:17 PM
  4. Dcwill39's Avatar
    Dcwill39
    I tried both methods and the tablet would not boot into safe mode.
    07-05-2022 10:18 PM
  5. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Probably going have to factory reset
    07-05-2022 10:30 PM
  7. Laura Knotek's Avatar
    Laura Knotek
    Moderator Captain
    Do you have a password or PIN on your tablet? If so, you'll need to enter it after tapping the turn off icon on the screen.
    07-06-2022 12:42 AM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Are you able to power off the tablet at all?
    Laura Knotek likes this.
    07-06-2022 01:11 AM
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