05-08-2022 12:27 PM
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  1. Jake76zx's Avatar
    Jake76zx
    I got a Samsung tablet S7+, I use 3,5mm connector in ear headphones with a '3,5mm to USB-C' converter to watch media.

    At random intervals, but always once within every 10mins my phone app opens with a pop up and minimizes & halts all the media I am watching/listening

    Very annoying.

    My previous headphones which worked perfectly died, with my current headphones (I own multiple) I have this problem.

    I tried buying new in ear headphones, did not work.
    Resetted tablet to factory settings, no result.
    Denied access to phone app, now the tablet bugs me with constant popups that it can not connect to the phone app.

    Anyone got the solution, if there is any?
    04-30-2022 11:47 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Can you try a different 3.5 mm to USB-C dongle?
    04-30-2022 11:50 AM
  3. Jake76zx's Avatar
    Jake76zx
    Not at this moment, I will have to buy a new one first.
    04-30-2022 12:28 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Does it also happen in Safe Mode? www.samsung.com/us/support/answer/ANS00062983/
    04-30-2022 01:17 PM
  5. Jake76zx's Avatar
    Jake76zx
    Originally Posted by B. Diddy
    Does it also happen in Safe Mode? www.samsung.com/us/support/answer/ANS00062983/
    Yes, the same thing happens in Safe Mode.
    04-30-2022 02:16 PM
  7. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Do u see any prompt to update the ear phones when connected?
    04-30-2022 04:37 PM
  8. Jake76zx's Avatar
    Jake76zx
    Originally Posted by mustang7757
    Do u see any prompt to update the ear phones when connected?
    These are just simple wired ear phones. No smart buds.
    I am beginning to think these earphones might have a built in mic that might trigger the pop ups.
    Then again, it also happens when I dont't make any sound.
    05-01-2022 06:07 PM
  9. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Jake76zx
    These are just simple wired ear phones. No smart buds.
    I am beginning to think these earphones might have a built in mic that might trigger the pop ups.
    Then again, it also happens when I dont't make any sound.
    Can you show a picture of the one you use?
    05-01-2022 06:31 PM
  10. Jake76zx's Avatar
    Jake76zx
    Tablet S7+: in ear headphones keeps opening phone app.-screenshot_20220503-000248_samsung-internet.jpg

    JVC HA-ECX20, with a 3,5mm connector.
    I also got a similar Philips headphone, samme result.

    The ones that broke was a unknown brand I had for years, these worked perfectly. But I don't know the brand, type so I don't know if I can buy the same again.
    05-02-2022 05:08 PM
  11. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    From the product page, they specifically mention the plug is "iPhone-compatible": https://www.us.jvc.com/headphones/ea...orts/ha_ecx20/. This may mean it was "Made for iPhone", which means Android users can run into odd compatibility issues, because the iPhone headphone jack is slightly different from Android (because Apple).
    05-02-2022 08:42 PM
  12. 11B1P's Avatar
    11B1P
    Trusted Member
    Have thought of bt headphones? MPOW on Amazon makes a decent set of headphones. They pair to my tablet easily and no annoying popups
    05-08-2022 12:27 PM
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