1. AC Question's Avatar
    Bought Samsung Galaxy tab 4 10.1. Came with Android 5.0.2. Rogue white folder on bottom left of main screen leads to My Files. Can't move, delete etc. Hold and turns grey. Tap, takes to my files. Any help in getting rid of.
    09-04-2015 08:53 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does that tablet have Easy Mode?

    Is the folder shortcut in the Favorites Tray (the bottom-most row), or is it on the main part of the homescreen?
    09-04-2015 03:13 PM
  3. Muggs001's Avatar
    This folder is not actually on the home page, as it does not move with the home pages. Note, white folder bottom left. It is not showing on Apps or Widget pages. Galaxy Tab 4 rogue white folder, how can I get rid of it?-screenshot_2015-09-01-12-08-42.jpg Galaxy Tab 4 rogue white folder, how can I get rid of it?-screenshot_2015-09-01-12-08-30.jpg
    09-05-2015 07:46 AM
  4. B. Diddy's Avatar
    I wonder if that's actually part of the system, or if it's from a 3rd party app. Have you installed any kind of 3rd party file manager or "memory booster" apps?

    Try booting into Safe Mode (https://support.t-mobile.com/docs/DOC-11558)--if it disappears in Safe Mode, it's associated with some 3rd party app you installed. If it's still there in Safe Mode, then it's presumably a new system "feature" that came with the update. You could try opening the My Files app and looking at its settings for some option to have a widget or shortcut on the homescreen.
    09-05-2015 08:43 PM
  5. deke40's Avatar
    That folder came up after the Lollipop update. I usually keep screenshots of all my homescreens
    but must have deleted the pre-lollipop ones.

    Evidently this person didn't have any luck either.


    Posted via the Android Central App
    09-06-2015 12:46 PM
  6. Hurrycanejohn's Avatar
    Yes, it's part of the Lollipop update. I lke it because it allows me to access the file folder 'My Folder' from any App screen

    Posted via the Android Central App
    09-20-2015 08:06 PM
  7. michael ren's Avatar
    Did any1 here use samsung link before the update..It now says not compatible.. and its not even in the play store when trying from the tab4..Still works on s3 phone just fine, but it has not received the lollipop update yet..Thx in advance.
    09-25-2015 10:11 PM

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