1. silverfang77's Avatar
    I use a rubber tip stylus to control the tablet. Sometimes it just stops responding to its input. It still responds to my fingers, but must be rebooted to regain the stylus.

    Can anyone tell me what could cause this?
    01-01-2017 02:58 PM
  2. nahoku's Avatar
    Sounds like a bad stylus. Do you have another one you can try? Does the tablet respond immediately to your finger right after the stylus fails? If it does, then the stylus is bad. These things are capacitive/conductive in nature so it might be the coating or the connection between the tip and the body of the stylus is bad... the stylus still needs your body to work.
    01-01-2017 07:41 PM
  3. silverfang77's Avatar
    I do have a second one and will try it the next time this one fails. Yes, it still responds to my finger after my stylus fails.
    01-01-2017 07:46 PM
  4. silverfang77's Avatar
    I just had the problem again. I tried the other stylus and it didn't work either. Only a reboot restores it.
    01-02-2017 10:11 PM
  5. nahoku's Avatar
    Do you have a screen protector on the tablet?
    01-03-2017 12:05 AM
  6. silverfang77's Avatar
    No screen protector.
    01-03-2017 05:57 AM
  7. nahoku's Avatar
    I really hate to think it's a screen problem. I'm stumped that the screen works fine with your finger but not your stylus... it uses the same detection layer. I also can't imagine what might be causing the stylus to fail, then work after a restart. Some devices have a sensitivity control where you can increase the sensitivity of the screen. My Note 4 has this setting, but my Note 10.1 2014 tablet doesn't. You might check your settings to see if you have this option.

    I'm guessing it happens no matter the app you're using, or only when navigating the launcher itself? Are you using a 3rd party launcher? I guess if it's happening in apps too, then it wouldn't be a launcher problem.

    The only other thing I can think of (besides the pen or your body) is if an app you've installed is causing this. I don't know how, so like everything else, its just a guess. Perhaps you can try starting your tablet in Safe mode to see if the problem still occurs. Safe mode will disable 3rd party apps. I've also heard bluelight filters have caused strange behavior on devices, so if you have a bluelight app running, you might try uninstalling it for a while.

    There are other things... like disassembling the tablet and re-seating the screen/digitizer cables, but I'm not sure you'd want to go that far. Those connector locks are delicate and if you're not very careful, you can break them... and mess up your tablet even more.
    01-03-2017 05:28 PM
  8. silverfang77's Avatar
    When the problem occurs, it's in all apps, the home screen, menus and app drawer; everything. I use the stock launcher. No blue light filter. I'll double check for sensitivity settings, but can't recall seeing these.

    Thank you.
    01-05-2017 04:10 PM
  9. nahoku's Avatar
    One of the last options I would ever recommend is a full factory reset, but that's a drastic move leaving you to completely setup everything all over again. Big PITA! I can't even say it would help in this case. Of course, you need to back up all your data first if you're going to try that. Hopefully, safe mode might be able to uncover something if its an app involved.
    01-05-2017 07:02 PM
  10. silverfang77's Avatar
    I'll do safe mode if it happens again. As for fdr, at that point, I'd probably just get a newer tablet.
    01-05-2017 07:09 PM

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