1. John Ball1's Avatar
    Sometime in the last few days I cracked the stand on my view. OK, I admit it, I fell asleep with it in my lap and in slipped off onto the floor!,
    Is there a Web site where I can buy a new one?
    09-05-2016 01:21 PM
  2. mhinc's Avatar
    Sometime in the last few days I cracked the stand on my view. OK, I admit it, I fell asleep with it in my lap and in slipped off onto the floor!,
    Is there a Web site where I can buy a new one?
    Hey John,

    I would contact Samsung directly, I am sure you can get one, 1-800-SAMSUNG
    09-05-2016 03:39 PM
  3. kalinskym's Avatar
    Hi John.

    Could you provide photos of the crack stand. I'm sure Samsung would cover it, if the employee remember the device. I have seen users remove the stand completely, it's possible. It can be reattached with ease.
    09-12-2016 04:16 PM
  4. John Ball1's Avatar
    Hi John.

    Could you provide photos of the crack stand. I'm sure Samsung would cover it, if the employee remember the device. I have seen users remove the stand completely, it's possible. It can be reattached with ease.
    I'm retired and have to be careful where I spend my money. In addition I still have my Galaxy Note Pro 12.2 to use if needed.

    I did get ahold of Samsung customer service. After being transferred 4 times (and being informed that Samsung considers the View a laptop not a tablet) I was on hold for 35 minutes and then got cut off. Also during the time I was transferred several times I was told the part I wanted was an accessorie and then I was told it was a part.
    09-14-2016 10:14 PM
  5. john905r's Avatar
    Hi john, i have the galaxy view and i took off the stand months ago. Since i no longer use the stand i would be happy to give it to you. Let me know if you would want it.
    09-19-2016 05:32 AM
  6. John Ball1's Avatar
    Thanks for the offer but I've already gotten one from Samsung's parts supplier. BTW one thing I discovered while be transferred from one place to another, samsung considers the View to be a laptop.
    09-24-2016 03:00 AM
  7. gn10one's Avatar
    Hi John.

    Could you provide photos of the crack stand. I'm sure Samsung would cover it, if the employee remember the device. I have seen users remove the stand completely, it's possible. It can be reattached with ease.
    What are the steps to safely remove and re-attach the stand, please?
    02-23-2017 08:31 PM
  8. john905r's Avatar
    03-06-2017 03:10 AM
  9. gn10one's Avatar
    John - You-da-best! Thanks.
    03-07-2017 07:18 PM

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