1. Pianoman83's Avatar
    I received my unlocked watch from Best Buy a couple days ago and have had trouble keeping NumberSync connected and turned on. It will work for a couple hours then turns itself off. I've tried talking to AT&T Customer Support with no luck. Anyone had success using AT&T and NumberSync on the Active 2?
    10-25-2019 08:27 PM
  2. jaleesag88's Avatar
    I received my unlocked watch from Best Buy a couple days ago and have had trouble keeping NumberSync connected and turned on. It will work for a couple hours then turns itself off. I've tried talking to AT&T Customer Support with no luck. Anyone had success using AT&T and NumberSync on the Active 2?
    I'm having trouble with NumberSync staying connected as well.
    11-12-2019 05:32 AM
  3. jrsharp70's Avatar
    All versions of the watch are unlocked. I bought mine from verizon and it is unlocked. It must be an ATT issue.
    Rockdog97 likes this.
    11-12-2019 04:39 PM
  4. Rockdog97's Avatar
    I received my unlocked watch from Best Buy a couple days ago and have had trouble keeping NumberSync connected and turned on. It will work for a couple hours then turns itself off. I've tried talking to AT&T Customer Support with no luck. Anyone had success using AT&T and NumberSync on the Active 2?
    cant even get my LTE version to work. The e-sim does not provision. beyond frustrated.
    12-05-2019 05:06 PM
  5. Rockdog97's Avatar
    So we exchanged the watch at Best Buy for a new one and voila! Activation! The wife is soooo happy now.
    12-17-2019 08:44 AM

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