1. YankInDaSouth's Avatar
    Before purchasing the Active 2 I reached out to Samsung to see if it would be compatible with Pixel 3 and was told it would be. Just got the Active 2 and it seems all is well and calls/texts seem to be working fine. Issue is when I try to use Google Assistant on my phone ... Only way it seems to work is when it is triggered by the voice command "Hey Google". I say "Hey Google set an alarm for tomorrow morning at 8 AM" and it recognizes and completes task. Try the same command but instead trigger G.A. by squeezing the sides of the phone, swiping from the corners of the screen or hitting the assistant icon on the home screen widget and it'll awake and listen but does not pick up anything I say. I disconnect the Active 2 and all methods of triggering G.A. work fine again.

    I tried uninstalling Bixby thinking maybe there was a conflict, but no luck. Any ideas?
    01-14-2020 05:06 PM
  2. pizza_pablo's Avatar
    Any ideas?
    https://forum.xda-developers.com/sma...stant-t3927513
    YankInDaSouth likes this.
    01-15-2020 12:42 AM
  3. YankInDaSouth's Avatar
    Thanks for the link, but not trying to get Google Assistant on the watch ... Just want it to work properly on my Pixel 3 with the watch paired to it.
    01-15-2020 03:54 AM
  4. pizza_pablo's Avatar
    Thanks for the link, but not trying to get Google Assistant on the watch ... Just want it to work properly on my Pixel 3 with the watch paired to it.
    Oh! My apologies!
    You should try posting your question in the Pixel 3 forum.
    YankInDaSouth likes this.
    01-15-2020 04:26 AM
  5. YankInDaSouth's Avatar
    Oh! My apologies!
    You should try posting your question in the Pixel 3 forum.
    No need for apologies ... Thanks for taking the time to respond
    01-15-2020 05:29 AM
  6. YankInDaSouth's Avatar
    Well, gotta love tech anomalies LOL So far this morning I'm having no issues with Assistant on my phone ... Go figure
    pizza_pablo likes this.
    01-15-2020 06:12 AM
  7. pizza_pablo's Avatar
    Well, gotta love tech anomalies LOL So far this morning I'm having no issues with Assistant on my phone ... Go figure
    You can't.
    That's the kinda stuff that'll make you crazy.

    Did you do anything, like clearing the phone's cache partician or app cache?

    BTW, sometimes companies call those anomalies "features".
    YankInDaSouth likes this.
    01-15-2020 12:52 PM
  8. YankInDaSouth's Avatar
    You can't.
    That's the kinda stuff that'll make you crazy.

    Did you do anything, like clearing the phone's cache partician or app cache?

    BTW, sometimes companies call those anomalies "features".
    Nope, didn't do anything (I did reboot last night, bit still had the issue afterwards) ... Just decided to give it another try and it was working. Keep sporadically testing it throughout the day and no problems, so IDK. Maybe Google was having a n issue yesterday

    All I know is I'll take it
    pizza_pablo likes this.
    01-15-2020 01:04 PM
  9. YankInDaSouth's Avatar
    And just like that Google Assistant stopped working on my phone again LOL

    This is most strange!!
    01-17-2020 04:34 AM
  10. pizza_pablo's Avatar
    And just like that Google Assistant stopped working on my phone again LOL

    This is most strange!!
    You gotta love intermittent problems!

    I wonder if it's a Rouge app.

    Here's a thought...
    Do you have Swift Installer color customization all installed?

    I was having an issue where every time the Google app got an update, Google Assistant and Google Now news feed would not work.
    It took me a while to figure out that Swift Installer had to push an update for the Google app because I had it themed, using Swift Installer.
    I wrote the Dev and don't know if it helped, because he didn't reply, but he has gotten to the point of updating his app right after the Google app gets an update.
    YankInDaSouth likes this.
    01-17-2020 02:09 PM
  11. YankInDaSouth's Avatar
    Nope, don't have that app ...

    And now it's working again so I'm completely baffled LOL
    pizza_pablo likes this.
    01-17-2020 03:48 PM
  12. pizza_pablo's Avatar
    Nope, don't have that app ...

    And now it's working again so I'm completely baffled LOL
    Do you have any third party theming apps?
    01-17-2020 10:06 PM
  13. YankInDaSouth's Avatar
    Do you have any third party theming apps?
    Negative, no theming apps at all.

    Woke up this morning to a Google app update ... And Assistant stopped working again LOL.
    01-18-2020 05:34 AM
  14. pizza_pablo's Avatar
    Negative, no theming apps at all.

    Woke up this morning to a Google app update ... And Assistant stopped working again LOL.
    That's just like the conflict was having with Swift Installer.
    I am guessing there is some other app convicting.
    01-18-2020 09:51 AM
  15. pizza_pablo's Avatar
    Negative, no theming apps at all.

    Woke up this morning to a Google app update ... And Assistant stopped working again LOL.
    Quoting again, in case you already read my last.
    Since you say you had Bixby on your phone, check in default apps for which is selected as PHONE ASSISTANCE APP or something like that. Perhaps it's not Google.
    YankInDaSouth likes this.
    01-18-2020 12:01 PM
  16. YankInDaSouth's Avatar
    Quoting again, in case you already read my last.
    Since you say you had Bixby on your phone, check in default apps for which is selected as PHONE ASSISTANCE APP or something like that. Perhaps it's not Google.
    Appreciate you sticking with me!

    Only have Bixby on phone via the Wearable app. Looking at my phone's default and only Google shows up. Good thoughts though!!

    Google Assistant on phone not working 100%-screenshot_20200118-132422.jpg

    I agree it's a compatibly issue ... Thinking it may have something to do with Bluetooth and connecting with other devices (speaker, earpiece, car, etc).
    pizza_pablo likes this.
    01-18-2020 12:28 PM
  17. pizza_pablo's Avatar
    Appreciate you sticking with me!

    Only have Bixby on phone via the Wearable app. Looking at my phone's default and only Google shows up. Good thoughts though!!

    Click image for larger version. 

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    I agree it's a compatibly issue ... Thinking it may have something to do with Bluetooth and connecting with other devices (speaker, earpiece, car, etc).
    There are many, many settings, inside the Google / Google Assistant app.
    Cruise around in there and look for something that may be the culprit.
    01-18-2020 05:02 PM
  18. YankInDaSouth's Avatar
    There are many, many settings, inside the Google / Google Assistant app.
    Cruise around in there and look for something that may be the culprit.
    Yeah, been scouring through various settings and such trying to figure this out ... Can't seem to find anything.

    Think I'll just get the Galaxy Note 10 plus ... That'll solve it
    pizza_pablo likes this.
    01-19-2020 08:11 AM
  19. pizza_pablo's Avatar
    Yeah, been scouring through various settings and such trying to figure this out ... Can't seem to find anything.

    Think I'll just get the Galaxy Note 10 plus ... That'll solve it
    EUREKA!
    YankInDaSouth likes this.
    01-19-2020 05:48 PM
  20. J Dubbs's Avatar
    I've never had the Google Assistant work consistently on any phone ever..... including my current pixel. And it's never worked consistently on anybody else's phone around me either, regardless of brand. When it works it's awesome..... but consistent it's not. I'm sure it's a server side issue of some type, I don't think the servers can keep up with demand.
    pizza_pablo likes this.
    01-20-2020 08:03 AM
  21. pizza_pablo's Avatar
    I've never had the Google Assistant work consistently on any phone ever..... including my current pixel. And it's never worked consistently on anybody else's phone around me either, regardless of brand. When it works it's awesome..... but consistent it's not. I'm sure it's a server side issue of some type, I don't think the servers can keep up with demand.
    You may be on to something.
    About 30% of the time, I have to repeat myself to wake the Google girl or get her to understand me.
    About 15% of the time, she just won't wake up.
    J Dubbs likes this.
    01-20-2020 10:32 AM
  22. YankInDaSouth's Avatar
    I've never had the Google Assistant work consistently on any phone ever..... including my current pixel. And it's never worked consistently on anybody else's phone around me either, regardless of brand. When it works it's awesome..... but consistent it's not. I'm sure it's a server side issue of some type, I don't think the servers can keep up with demand.
    You may be on to something.
    About 30% of the time, I have to repeat myself to wake the Google girl or get her to understand me.
    About 15% of the time, she just won't wake up.
    This is more than just it not recognizing a command or me needing to repeat it, this is Assistant failing to hear anything all all of I use the squeeze or widget to active it. As soon as I unpair my Active 2 Assistant has no issues with hearing me regardless of how it's triggered. I'm only noticing this behavior while connected to the Active 2, so it be hard to think this is a coincidence...
    01-20-2020 02:57 PM
  23. pizza_pablo's Avatar
    This is more than just it not recognizing a command or me needing to repeat it, this is Assistant failing to hear anything all all of I use the squeeze or widget to active it. As soon as I unpair my Active 2 Assistant has no issues with hearing me regardless of how it's triggered. I'm only noticing this behavior while connected to the Active 2, so it be hard to think this is a coincidence...
    I can't recall, have you tried removing the Samsung Gear Wearable app, rebooting the phone, resetting the watch, reinstalling the app and pairing again?
    If not, I'd give that a whirl.
    01-20-2020 03:47 PM
  24. YankInDaSouth's Avatar
    I can't recall, have you tried removing the Samsung Gear Wearable app, rebooting the phone, resetting the watch, reinstalling the app and pairing again?
    If not, I'd give that a whirl.
    I've not tried that, but I agree... Can't hurt.

    Although, I just order a Note 10+,so pretty soon all issues should be resolved
    pizza_pablo likes this.
    01-20-2020 07:11 PM
  25. pizza_pablo's Avatar
    I've not tried that, but I agree... Can't hurt.

    Although, I just order a Note 10+,so pretty soon all issues should be resolved
    Oh, awesome!
    Send that Pixel 3 to me and I'll "fix it".
    J Dubbs and YankInDaSouth like this.
    01-20-2020 09:22 PM

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