1. Beth Hahn's Avatar
    So decided to start using my watch today. It's an lte version on its own plan. Anyways every time I got to activate the data on it so that I can use it independently from blue tooth (calls forwarded to the watch if phone isn't around) I get an error. I bought my s20+ the unlocked version. So I'm wondering if that's the case bc it's not a branded Verizon phone. Would that cause the issue?
    04-29-2020 10:15 AM
  2. bbgpsuser's Avatar
    Activating data on the watch shouldn't have anything to do with the phone that you are using. I would check with your carrier.
    04-29-2020 12:24 PM
  3. B. Diddy's Avatar
    I moved this to the Galaxy Watch forum for more specific traffic.
    04-29-2020 12:30 PM
  4. me just saying's Avatar
    what watch model? did you get with the phone carrier to make sure it is on your plan?
    04-29-2020 05:12 PM
  5. Beth Hahn's Avatar
    I had a Verizon branded 10+ I bought the samsung watch through Verizon. I've had the watch since August was without issue. I recently got an unlocked s20+ and when I went to pair the watch it kept saying error when it went to connect to data. The watch has lte service but what is not working is the remote stuff like the number share stuff. I was wondering if it was bc I have an unlocked model s20+ now and not a Verizon model phone?
    04-29-2020 05:36 PM
  6. big samm's Avatar
    I had a Verizon branded 10+ I bought the samsung watch through Verizon. I've had the watch since August was without issue. I recently got an unlocked s20+ and when I went to pair the watch it kept saying error when it went to connect to data. The watch has lte service but what is not working is the remote stuff like the number share stuff. I was wondering if it was bc I have an unlocked model s20+ now and not a Verizon model phone?
    Are you sign in on your samsung account on the phone via the samsung wearable app?
    04-29-2020 07:48 PM
  7. msm0511's Avatar
    I had a Verizon branded 10+ I bought the samsung watch through Verizon. I've had the watch since August was without issue. I recently got an unlocked s20+ and when I went to pair the watch it kept saying error when it went to connect to data. The watch has lte service but what is not working is the remote stuff like the number share stuff. I was wondering if it was bc I have an unlocked model s20+ now and not a Verizon model phone?
    Make sure Verizon has the IMEI of your S20+ in their system and provisioned properly.
    Nostromo79 likes this.
    04-30-2020 08:50 AM

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