Originally Posted by
Greymire I could be wrong but Samsung Health would be a phone issue. Especially if it's not updating. If you have everything backed up to Samsung I would try removing the store and health from your phone. Go into phone settings and make sure galaxy watch us deleted from wifi and Bluetooth. There is a little trick you can do, but I am not sure if you can do it if you have a Samsung phone (in fact the Store probably can't be removed but you can disable it forcing it to reset to the original version). After resetting the Samsung store if you have a Samsung then update the app but do not install health.
Now here is the trick. Instead of using playstore on the phone you can install Health (and Samsung apps if you don't have a Samsung) from the Google Play website instead of the ay store. Even from a PC. In years past I did this to get things installed that would keep failing. I have not tried it in a long time but I imagine it still works. It may take a few minutes to start.
I have only owned one Samsung phone and it was, a, long time ago so if none of this is possible with new Samsung I apologize for the long post. It is grasping at straws as is.
Greymire thank you really for you post and suggestions. I tried your advice But still No luck and btw I have the Galaxy S9+
What is more frustrating is the fact that updating apps should be a simple button case and Not to follow a scientific formula in order to solve Samsung's issues. Cause what the support dept. suggested me to follow was indeed a scientific nuclear formula. Personally I knew what to do and did everything they asked, with No result again, but what about people who have no idea to perform such setting steps, and I mean with log settings extracting files etc...THIS IS UNACCEPTABLE
It seems again that Samsung support is either unable or incapable for solving issues...as I am not the only one who is facing this.
Samsung, if you are reading this, well, Thumbs down once more 👎👎👎