[jgreg02]

The face on my old Gear S3 would turn off when i placed my palm over it. That does not happen on my new Galaxy watch. Is that normal or is there something wrong with it?

[arunma]

Not normal. It should go dark just like your Gear S3 (which I owned before the Galaxy Watch).

Apologies for asking an "is it plugged in" sort of question. But is your always on display set to on?

[jgreg02]

Not always on and it times out etc. everything else seems to work. I tried different faces and no difference. This is a store return that appeared to be new but it had been provisioned on AT&T before. It dies not have Samsung warranty, but i did purchase third party one.

[evohicks]

I noticed my screen seemed to take forever to turn off after putting my palm over it when I first had my watch, a few seconds at least, but gradually it got less and less, now it's pretty much instant, maybe it's the watch in learning mode.

[Adam Frix]

yeah, mine works fine. Instant.

[Greymire]

It is a bit odd how it works on mine. I ha e to hit it palm flat and fully covering making sure to remove my palm instantly. If I leave it covered it will not go off. So eone else on here had to tell me how at first. Once I got the trick down it goes off nearly every time.