1. dbow27's Avatar
    So I still have not got the one UI update. I have the LTE version through T-Mobile but just using the watch with Bluetooth. I keep checking daily and still on the old software. Tried resetting the watch, deleting gear app from my phone and still no luck.
    Anyone with any words of wisdom to help me get updated? Tried calling Samsung support and that was a disaster and waste of time as they had no idea what the current software on the watch even was.
    08-05-2019 10:01 PM
  2. Casey Cheung's Avatar
    So I still have not got the one UI update. I have the LTE version through T-Mobile but just using the watch with Bluetooth. I keep checking daily and still on the old software. Tried resetting the watch, deleting gear app from my phone and still no luck.
    Anyone with any words of wisdom to help me get updated? Tried calling Samsung support and that was a disaster and waste of time as they had no idea what the current software on the watch even was.
    Will you be using the LTE function of the watch? If not, why not just return the watch and get a non-carrier version instead? I got a bluetooth only version of the Samsung Galaxy 42mm watch (from Macy's of all places), and the new UI update came on right away without any problem.
    08-06-2019 10:56 AM
  3. dbow27's Avatar
    I've had the watch since launch and bought it for half price from a guy on Craigslist. brand new, unopened. so swapping it out is not likely. not sure if it is a T-Mobile issue where they haven't released the updates yet.
    08-06-2019 11:51 AM
  4. Casey Cheung's Avatar
    I've had the watch since launch and bought it for half price from a guy on Craigslist. brand new, unopened. so swapping it out is not likely. not sure if it is a T-Mobile issue where they haven't released the updates yet.

    I'm curious now, what does the new update offer that the old/current version doesn't? I don't know the answer because I did an immediate software update upon purchase.
    08-06-2019 01:59 PM
  5. aokusman1's Avatar
    I had the tmobile one for two weeks before returning it. It got the update.
    08-06-2019 08:30 PM
  6. dbow27's Avatar
    aokusman1 did you have the LTE turned on? wondering if I need to have that activated to get the update
    08-06-2019 09:14 PM
  7. talberry's Avatar
    yeah.. I'm wondering what's new with one ui too.
    08-07-2019 06:21 PM
  8. dbow27's Avatar
    from what I understand it has a new visual look and similar features. I would love to get it to find out how different it is. I don't know if my watch is defective and cannot receive updates
    08-08-2019 02:04 PM
  9. Bob31464's Avatar
    I just got mine from ATT today and it's on 1.0, I believe the newest version is 1.2, correct?
    08-31-2019 04:44 PM
  10. mustang7757's Avatar
    I just got mine from ATT today and it's on 1.0, I believe the newest version is 1.2, correct?
    https://www.apkmirror.com/apk/samsun...35-14-release/
    08-31-2019 04:47 PM
  11. Bob31464's Avatar
    Thanks Mustang, is this for the Galaxy Watch? It looks like an update for the phone.
    mustang7757 likes this.
    08-31-2019 04:54 PM
  12. mustang7757's Avatar
    Sorry didn't see that lol
    Thanks Mustang, is this for the Galaxy Watch? It looks like an update for the phone.
    08-31-2019 04:55 PM
  13. Bob31464's Avatar
    Sorry didn't see that lol
    No problem, if it's something for my phone I may use it.
    mustang7757 likes this.
    08-31-2019 04:57 PM
  14. mustang7757's Avatar
    Yeah the new home launcher update , tag it in wrong place lol but by all means definitely
    No problem, if it's something for my phone I may use it.
    08-31-2019 04:58 PM
  15. Bob31464's Avatar
    Thanks, you've always been a great help.
    mustang7757 likes this.
    08-31-2019 05:02 PM
  16. mustang7757's Avatar
    Thanks, you've always been a great help.
    Thank you , try to be as much as I can .
    Bob31464 likes this.
    08-31-2019 05:03 PM
  17. arunma's Avatar
    aokusman1 did you have the LTE turned on? wondering if I need to have that activated to get the update
    I recently got a warranty replacement. My watch would not update to One UI until I connected to the T-Mobile network. So yes, for the LTE version, an LTE connection can be a prerequisite for the One UI update.
    09-01-2019 11:19 PM

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