1. Android Central Question's Avatar
    Step count is not registering, wake-up gesture is not working, can't measure heart rate. It will work for a while after I restart but dame problem again. I've reset it but still same issue. I've only had it for 8 months
    08-15-2019 05:40 PM
  2. 11B1P's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    08-15-2019 06:41 PM
  3. mustang7757's Avatar
    Have you tried to reset the watch?
    08-15-2019 07:43 PM
  4. B. Diddy's Avatar
    I moved this to the Galaxy Watch forum for more specific traffic.
    08-16-2019 12:58 AM
  5. antk47's Avatar
    Yes I have, reset to factory settings. It was working fine all morning and noticed that wake up gesture was not working all of a sudden. Restarted it and it works for a bit and then "crashes" again...
    08-16-2019 09:53 PM
  6. alcoholics02's Avatar
    Step count is not registering, wake-up gesture is not working, can't measure heart rate. It will work for a while after I restart but dame problem again. I've reset it but still same issue. I've only had it for 8 months
    Hello,
    I had the very similar issue. I had my watch about 10 months, suddenly the step counter stopped working, my heart monitor was not working either. After that my battery would only last one day if that. I contacted Samsung and I had to send it in under the Manufacturer Warranty. Got it back, replaced the battery, mother board and a cosmetic piece and let me tell you......That was the issue, it works great now. 3 day battery life, everything works, even my map my run. Good Luck!
    08-20-2019 05:04 PM

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