08-10-2022 10:46 PM
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  1. mustang7757's Avatar
    I know this thread is a few months old. But I've been using Samsung financing for a while, and after the past week, I'll be closing my account asap.

    I wanted to preorder the new s22 ultra, so I made a $1000 payment on my Samsung finance account to bring my availabile credit up. It's been over a week now since that payment. It's "posted" but still pending and my availabile credit has not changed. So I can't preorder yet. I called TD bank, the phone number provided under my account settings, and talked to 2 different people. Both of them were clearly working from home, both with screaming children in the background and the first one had her doorbell ring. Which is all fine and dandy except for the fact they're handling personal information such as home address, soc. sec. #, full name, etc. Anyone could be watching over them, kids, friends, etc. So I'm done with that mess. Oh and she told me 5 days, it's been well over a week and at least 6 business days.
    Oh wow sorry for that mess
    02-17-2022 07:42 PM
  2. ShaggyKids's Avatar
    Aw nuts, my credit is currently frozen. I'm betting if Samsung does a hard inquiry, that's probably why I was denied the financing. Otherwise there would be no reason why I would be denied.
    Before you apply for any credit unlock your credit for a day otherwise you'll run up against them getting a frozen report and you then have to unfreeze anyway. The first time this happened to me it showed up on my credit report as a negative and two hits to my credit because they had to try twice to get the actual report.
    07-25-2022 01:30 PM
  3. donebrasko's Avatar
    I know this thread is a few months old. But I've been using Samsung financing for a while, and after the past week, I'll be closing my account asap.

    I wanted to preorder the new s22 ultra, so I made a $1000 payment on my Samsung finance account to bring my availabile credit up. It's been over a week now since that payment. It's "posted" but still pending and my availabile credit has not changed. So I can't preorder yet. I called TD bank, the phone number provided under my account settings, and talked to 2 different people. Both of them were clearly working from home, both with screaming children in the background and the first one had her doorbell ring. Which is all fine and dandy except for the fact they're handling personal information such as home address, soc. sec. #, full name, etc. Anyone could be watching over them, kids, friends, etc. So I'm done with that mess. Oh and she told me 5 days, it's been well over a week and at least 6 business days.
    It's a 2 week hold for anything over 500. I learned that lesson today. They are going to refund me everything over my minimum balance but by check.
    08-10-2022 10:46 PM
28 12

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