1. mcaspe1's Avatar
    So.... When I play music on the phone with it's speakers it is stereo, comes out of bottom and top speakers. When I use the speaker phone only the bottom speaker is used. Is it just my phone? My S20's used both speakers when using speaker phone. At least I'm pretty sure it's did.

    Is anyone else experiencing this?
    09-16-2021 10:51 AM
  2. Post Nine's Avatar
    you might wanna take it to the nearest service center (ubreakifix or samsung care store)

    or have you tried it in safe mode? make sure the call volume is high
    09-17-2021 11:46 AM
  3. mustang7757's Avatar
    In Samsung members app you have diagnostic tool to check speakers, also can try safe mode like mentioned above, make sure that ear piece is clean and free from dirt or lint ,maybe try a can of compressed air .
    09-17-2021 12:00 PM
  4. mcaspe1's Avatar
    Yes but are all of your speakerphones having the sound come out when on the phone come from both speakers?
    09-17-2021 12:04 PM
  5. mustang7757's Avatar
    Yes but are all of your speakerphones having the sound come out when on the phone come from both speakers?
    When you play music both should work
    09-17-2021 12:06 PM
  6. mcaspe1's Avatar
    When you play music both should work
    I think there is a little confusion. When I play music they do but when on a phone call and use the speaker phone, only the bottom speaker is on. Not both.

    Is that the way they all are?
    09-17-2021 12:11 PM
  7. mustang7757's Avatar
    I think there is a little confusion. When I play music they do but when on a phone call and use the speaker phone, only the bottom speaker is on. Not both.

    Is that the way they all are?
    Let me test on my Note20U
    09-17-2021 12:21 PM
  8. mustang7757's Avatar
    Both on call speaker phone
    09-17-2021 12:24 PM
  9. mcaspe1's Avatar
    Both on call speaker phone
    I'm talking specifically about the flip 3. My s20 both did but the flip 3 isn't. I did the diagnostic check as you suggested and it says speakers are working fine. I think for some reason when using the speakerphone on this, only the bottom speaker fires.
    09-17-2021 12:54 PM
  10. mustang7757's Avatar
    I'm talking specifically about the flip 3. My s20 both did but the flip 3 isn't. I did the diagnostic check as you suggested and it says speakers are working fine. I think for some reason when using the speakerphone on this, only the bottom speaker fires.
    I can check later
    09-17-2021 01:47 PM
  11. scassel's Avatar
    Just tested. With music it plays through both. On speakerphone it is just the lower speaker.
    wilsodw and BergerKing like this.
    09-17-2021 05:00 PM
  12. mcaspe1's Avatar
    Just tested. With music it plays through both. On speakerphone it is just the lower speaker.
    Ok. Was just checking to see if it's just me. I guess it's designed that way where the upper speaker may cause some feedback with the noise cancellation or something????? Who knows.
    09-17-2021 05:15 PM
  13. mustang7757's Avatar
    Mine plays through both also
    09-17-2021 06:05 PM
  14. mustang7757's Avatar
    You have a case blocking it?
    09-17-2021 06:05 PM
  15. mcaspe1's Avatar
    Mine plays through both also
    It plays through both on speakerphone???

    I don't have a case blocking it.
    09-17-2021 06:52 PM
  16. mustang7757's Avatar
    It plays through both on speakerphone???

    I don't have a case blocking it.
    Yeah both on speaker calls , did you try safe mode?
    09-17-2021 07:14 PM
  17. mcaspe1's Avatar
    Yeah both on speaker calls , did you try safe mode?
    I just tried in safe mode. Only the bottom speaker on my flip 3 has sound on speakerphone. Anyone else besides for me and scassel?
    09-17-2021 09:31 PM
  18. mustang7757's Avatar
    I just tried in safe mode. Only the bottom speaker on my flip 3 has sound on speakerphone. Anyone else besides for me and scassel?
    We wait and see if anyone else
    09-17-2021 09:36 PM
  19. BergerKing's Avatar
    Amplified the title to reflect your question.
    mustang7757 likes this.
    09-17-2021 09:44 PM
  20. bkdodger2's Avatar
    I just testes I can hear both ..I do notice depending how you are close to phone it kinda alternates a little..
    mustang7757 likes this.
    09-17-2021 10:14 PM
  21. mcaspe1's Avatar
    I just testes I can hear both ..I do notice depending how you are close to phone it kinda alternates a little..
    Ok. This is interesting and never heard of a phone doing this. I can confirm the speakerphone does in fact use both speakers but senses when you're close to the top speaker it automatically turns it off. Ha!!!!!!! Must be the proximity sensor. Good job Samsung!!!!!

    I'm liking this phone even more now!!!!
    bkdodger2 likes this.
    09-17-2021 11:37 PM
  22. bkdodger2's Avatar
    Ok. This is interesting and never heard of a phone doing this. I can confirm the speakerphone does in fact use both speakers but senses when you're close to the top speaker it automatically turns it off. Ha!!!!!!! Must be the proximity sensor. Good job Samsung!!!!!

    I'm liking this phone even more now!!!!
    Haha exactly... Sensor kicks in that's about right... You good to go now
    09-17-2021 11:48 PM

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