1. RobertLloyd's Avatar
    My old phone was an LG Stylo 4.
    My new phone is a Samsung Galaxy Z Fold 3.

    I installed and ran Samsung Smart Switch on both phones.
    It seemed to transfer most of the text messages, but not all.
    On many text conversations I've noticed the most recent five text messages are missing.

    I'm wondering if I should run the Smart Switch again to redo the transfer.
    I'm also wondering if I use SMS backup and restore to "fill in the holes" if the apps are compatible with each other.

    I know SMS Backup and Restore checks for duplicates if there was a failure with a restore. For example, one time I had to run SMS Backup and restore twice and it checked for duplicates to only fill in the missing messages. I don't know if this compatibility exists between two different applications like SMS Backup and Restore and Smart Switch.

    Has anyone else had this problem? I don't understand how some conversation threads are missing texts and others are just fine.
    09-25-2021 02:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I moved this from the original Galaxy Fold forum to the Z Fold3 forum.
    09-25-2021 04:17 PM
  3. mustang7757's Avatar
    Try redoing smart switch again, if not use smart switch on pc
    Laura Knotek likes this.
    09-25-2021 04:33 PM
  4. Kizzy Catwoman's Avatar
    But I do recommend SMS backup and restore
    bkdodger2 likes this.
    09-26-2021 09:44 AM
  5. bkeaver's Avatar
    But I do recommend SMS backup and restore
    +1 for this. I've used this for years. Works great, especially for those of us the frequently switches phones.
    bkdodger2 likes this.
    09-26-2021 09:49 AM
  6. bkdodger2's Avatar
    Must have app and especially when switching phones

    https://play.google.com/store/apps/d...ckupRestorePro
    09-26-2021 09:59 AM
  7. RobertLloyd's Avatar
    I love using SMS backup and restore but since I already used Samsung smartswitch, is sms backup and restore intelligent enough to detect text duplicates if smart switch made the first transfer? Or does SMS backup and restore only detect duplicate texts if it did the first transfer?

    I'm just worried using a different app to correct smart switch's errors could possibly lead to text duplicates
    09-26-2021 12:29 PM
  8. bkdodger2's Avatar
    I love using SMS backup and restore but since I already used Samsung smartswitch, is sms backup and restore intelligent enough to detect text duplicates if smart switch made the first transfer? Or does SMS backup and restore only detect duplicate texts if it did the first transfer?

    I'm just worried using a different app to correct smart switch's errors could possibly lead to text duplicates
    I've never done it with text there already.. Might want to try clear data on text appp and do restore soon after it...
    09-26-2021 12:38 PM
  9. bkeaver's Avatar
    I love using SMS backup and restore but since I already used Samsung smartswitch, is sms backup and restore intelligent enough to detect text duplicates if smart switch made the first transfer? Or does SMS backup and restore only detect duplicate texts if it did the first transfer?

    I'm just worried using a different app to correct smart switch's errors could possibly lead to text duplicates
    Yes. There is a setting to select to remove dupes and it's by default. It's under advanced settings when you select restore. I've never had it restore duplicate messages.
    09-26-2021 01:35 PM
  10. TMavC5's Avatar
    I don't have issue with my messages being transferred to my new one. I get everything and never duplicate.
    09-26-2021 01:41 PM

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