1. Jeff Stroup's Avatar
    Just got my Gear 2 Neo and can't connect it to my phone.

    1) Tried to connect using NFC by touching the charging cradle to the back of phone as instructed. Didn't work.
    2) Downloaded Gear Manager and it doesn't even see the watch when I manually try to pair it.
    3) Went to bluetooth in my Note 3 setting. Paired it (showed same bluetooth connection code on watch and phone and activated), The watch even beeped when connected. However, the Gear still shows its startup screen and hasn't started working.
    4) The Gear Manager manual connect shows the watch but still won't connect even though the watch beeps.

    What can I do? Any help? I'm using a AT&T Galaxy Note 3 with latest Kit Kat update.
    04-08-2014 02:45 PM
  2. Brandon Barnes1's Avatar
    You have to wait for an update when the products actually release. It's supposedly not compatible with the note 3 right now.
    Jeff Stroup likes this.
    04-08-2014 05:58 PM
  3. Jeff Stroup's Avatar
    Thanks. I'll stop banging my head against the wall and reconnect my Pebble.
    04-08-2014 06:17 PM
  4. Doug B's Avatar
    Go over to XDA forums and grab the S5 apk. I just did it and now my gear 2 works fine with my Note 3. http://forum.xda-developers.com/show....php?t=2677686

    Sent from my SAMSUNG-SM-N900A using Tapatalk
    Jeff Stroup and Ntchwaidumela like this.
    04-08-2014 07:18 PM
  5. MasterElwood's Avatar
    04-08-2014 09:33 PM
  6. Jeff Stroup's Avatar
    Thanks, Doug. My Neo is working perfectly and I love it. The only thing worse than waiting for my Gear to arrive was not be able to use it when it did. Thanks.
    04-09-2014 03:03 PM
  7. Doug B's Avatar
    Anytime. That's what this place is all about.

    Sent from my SAMSUNG-SM-N900A using Tapatalk
    Ntchwaidumela likes this.
    04-09-2014 03:55 PM
  8. allan473's Avatar
    I did everything Doug did with my Note 2 but I still cannot connect. It could be the custom rom I am using???/
    04-11-2014 05:03 PM
  9. Doug B's Avatar
    The software is officially out now. Did you try downloading it from Samsung?

    Sent from my SAMSUNG-SM-N900A using Tapatalk
    04-11-2014 06:08 PM
  10. jblaze38's Avatar
    The software update is available. I had to restart my phone after I installed the gear manager app, then the phone connected to the gear watch.

    Posted via Android Central App
    04-11-2014 06:34 PM
  11. allan473's Avatar
    My Note 2 is rooted so I think that might be the problem. However, my Note 1 (2014) is stock. The Gear Manager doesn't show up in Sam Apps (even though the Gear Fit Manager does.

    On the Note 2, gear manager starts but gets hung up while trying to connect to the gear.
    On the Note 1 (2014) - totally stock, up to date, the Gear Manager I installed quits saying my device is not compatible or else it needs a system update. But it is compatible and it is up to date.
    04-11-2014 07:24 PM
  12. john59055905's Avatar
    I'm having the same problem with my Samsung S4. I am trying to connect to the Gear 2 Neo but get the message that the software needs updating or the connection to the gear is not supported.
    I rang Samsung and was told that the Gear 2 Neo could not connect to the S4. I have the latest software being the Samsung Gear Manager Version 2.0.14040401 dated 11/04/2014. Any ideas about how to proceed?
    04-12-2014 06:03 AM
  13. john59055905's Avatar
    It's all right, I went back to **** Smith and they sorted it for me. I had to update the android software to 4.3 and that fixed the problem.
    04-12-2014 10:02 PM
  14. mikechp's Avatar
    I have downloaded the latest gear manager on to my note 3 and it can pair with the gear 2 i just gotten. But the interface on the watch still stuck on the startup screen.
    05-07-2014 12:44 PM
  15. hunter140561's Avatar
    Thanks so much guys I was really thinking I had a very expensive bracelet,but by following your intructions and installing S5 apk
    woohoo playtime
    05-13-2014 01:14 PM
  16. ivirani's Avatar
    I'm currently on 4.2 on my Galaxy s4 and when trying to pair my gear 2 neo with my phone it gives me some sort of message saying the device isn't supported.

    do i have to flash my phone to 4.4.2 in order to connect to my gear 2 neo?
    07-13-2014 08:48 PM
  17. lizardchest's Avatar
    I believe you need at least 4.3
    07-15-2014 10:48 AM
  18. seanjoe333's Avatar
    I just rooted my Galaxy Tab 3 and now it version 4.4.2.
    can my tab 3 pair with gear 2..??
    thanks
    08-01-2014 08:27 AM
  19. jamawi's Avatar
    Hi Guys - can someone help me with this problem
    trying to connect Galaxy Neo 2 with Samsung Note 2. I have updated my Note2, have downloaded Gear Manager, the watch and phone are synced but thats as far as I can get. Gear Manager says connecting to Neo 2 and that is it !!! I cant get any further than this - very frustrating..... solution anyone??? - Help !!
    09-14-2014 06:50 PM
  20. Abdul Manan1's Avatar
    I need Gear manager For GT N7000 please give me i am gone crazy i just bought Gear 2 Neo and its not working also i did type on samsung apps gear manager its not in list so please can anybody help me
    09-27-2014 09:33 PM
  21. Tirano's Avatar
    Same issue, did you ever found a solution?
    11-04-2014 05:28 AM
  22. Thelma Seay's Avatar
    I have a Note II and a Gear 2 Neo. My Bluetooth continues to disconnect from the Gear Manager even in close distances. Any suggestions!! Thanks!
    02-16-2016 08:23 PM

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