07-23-2015 09:57 AM
27 12
  1. lizardchest's Avatar
    Just looking for someone else with my problem. I have a gear neo. I downloaded the gear manager apk from another site and it works, but my samsung app store doesn't recognize my phone as compatible with gear apps. I can't get anything in the samsung app store. I'm running stock 4.3. Any thoughts?
    04-13-2014 12:53 PM
  2. JacksonEdwardHarrison's Avatar
    I would go to manage apps and clear cache of the Gear Manager you have and uninstall. Do the same for your Samsung Apps - uninstall. Reboot your device. Then go to
    http://content.samsung.com/mobile/US...MobileIntro.do and download the most current version of Samsung Apps. (I have the Note 3 and it is set to automatically update Samsung apps, but even so, while looking into this for you I realized I was using an old version.) Once you have a new, clean install of Samsung Apps, take a look and see if Gear Manager is present. Hope this helps. Let us know?

    Posted via Android Central App
    lizardchest likes this.
    04-13-2014 09:10 PM
  3. lizardchest's Avatar
    Thanks for the reply.
    I don't see an option to uninstall Samsung Apps, just uninstall updates. Do you mean uninstall updates and clear cache for Samsung Apps?- along with clearing cache and uninstalling my Gear Manager app.
    04-14-2014 09:03 AM
  4. JacksonEdwardHarrison's Avatar
    Yes. Uninstal updates if that is all it will let you do. You may want to reset your device as well. Go to settings and then Reset Gear. Then turn off your Gear. Try the steps I mentioned and once you have an up to date gear manager turn on your device and connect via the usual process. Good luck.

    Posted via Android Central App
    lizardchest likes this.
    04-14-2014 09:45 AM
  5. lizardchest's Avatar
    Ok. Cleared caches, uninstalled Gear Manager, uninstalled updates to Samsung Apps, followed link, downloaded Samsung Apps, install "unsuccessful"(due to it already being on my phone), open Samsung Apps-Version 14040104.21.007.1, and....no Gear Manager app.
    04-14-2014 10:32 AM
  6. JacksonEdwardHarrison's Avatar
    If your watch is connected to an old version of Gear Manager, can you open up Gear Manager and see your paired device listed there. If so, click on the device and a menu should open. There is an option there called "Software Update." This applied to the current Gear Manager at least. If this doesn't work, I'm out of ideas. Sorry.

    Posted via Android Central App
    lizardchest likes this.
    04-14-2014 03:42 PM
  7. lizardchest's Avatar
    Watch is up to date. Phone is up to date. Samsung Apps is up to date. Can only get two out of three to play nice with each other at a time.
    I appreciate your help! Sounds like US Cell is replacing my phone for free due to antenna issue, according to a text from them an hour ago. Good timing and I hope it fixes this issue, as well as the antenna,
    04-14-2014 05:13 PM
  8. mistajakes's Avatar
    I'm having this same issue. I am linking to another thread that I posted in that has this same issue. http://forums.androidcentral.com/sam...-gear-2-a.html Unfortunately there hasn't been a solution yet.
    04-24-2014 08:59 AM
  9. jayonegame's Avatar
    This happened to me before Is your device on 4.4.2 because I used to be on 4.3 so I couldn't find it, but when I updated it worked well
    04-24-2014 09:12 AM
  10. mistajakes's Avatar
    I am running 4.3 When I try to update it tells me there is no software update. Can the gs3 be updated from 4.3?
    04-24-2014 09:51 AM
  11. lizardchest's Avatar
    I have been tweeting @samsungsupport for the last week and a half. They are stumped and tell me they are following up/forwarding to another department for review. Oddly, Samsung support when I call says the Gear 2 does not support the Galaxy S3. Tweet them, different story. All documentation I've seen says GS3 is supported. Android 4.3 is supported. Let's pretend that the GS3 is not compatible with the Gear 2. It's still compatible with the Galaxy Gear, right??? Yet there is no Gear Manager app when I search in the Samsung Apps store. I am on US Cellular and they haven't released an update to KitKat yet for my S3. (I am an update *****, so everything is as current as possible)
    04-24-2014 11:00 AM
  12. JacksonEdwardHarrison's Avatar
    The S3 is not currently slated to receive KitKat. Samsung only promises two years of support. That said, the S3 is promised to be compatible with the Gear 2. Samsung announces list of devices the Gear 2, Gear 2 Neo and Gear Fit are compatible with | SamMobile

    Wish I could provide your solution, but that's the extent of my knowledge on this.
    04-24-2014 11:04 AM
  13. lizardchest's Avatar
    Some believe it to be coming: Android 4.4.2 KitKat Update Details For Samsung Galaxy S3 Revealed: i9300, i9305, i747, i535 & More (SCH-R530 is US Cellular version)
    I take all these reports with a spoonful of salt....but if I can't hope, what do I have left????

    Update: Samsung's latest troubleshooting is a factory reset with no guarantee of it fixing the problem, just a guarantee of lost data. Since I'm upgrading my phone soon anyhow, time to flood Dropbox with a few gigs of pics and data. I'll post again when I have reset and (hopefully) have the problem solved!

    And I appreciate all the ideas/help you've already given me, Jackson!
    04-24-2014 11:48 AM
  14. mistajakes's Avatar
    Hey good luck I hope it works out. Let us know what you find.
    04-25-2014 12:16 PM
  15. lizardchest's Avatar
    ARRGGH!! No go with a reflash of OS @ BB. Sammy Support blames US Cell, US Cell says it's a Sammy Support issue. Bout to write a whiskey-fueled email to Sammy expressing my displeasure.... At least I have the backdoor apk install option, but no access to apps. >
    Serenity now!!!
    04-25-2014 04:35 PM
  16. lizardchest's Avatar
    Holy ****!!! After a factory reset and reflash, still unable to legitimately download GM. BUT, when I swipe the app from another site, I can access the Sammy App store!!! Too bad I started on the whiskey already.... will still send email... lol
    04-25-2014 06:24 PM
  17. mistajakes's Avatar
    Looking at samsung apps gear manager is showing up now.
    04-28-2014 08:36 AM
  18. lizardchest's Avatar
    I noticed I had an update from Samsung Apps this am. It was Gear Manager! So it recognized that I had it installed, even though the initial install was from another source.
    Little different interface on the phone app now. Now see Sleep Genius in store.
    04-28-2014 08:45 AM
  19. lizardchest's Avatar
    Got my replacement S3 in the mail yesterday. Setting it up now. Hope it pairs seamlessly and shows all the new apps!!

    UPDATE: Success! New phone able to download Gear Manager from Samsung Apps. Just one more factory reset on the gear and I should be good to go.
    04-30-2014 09:03 AM
  20. Bhaskar Bhate's Avatar
    having the same problem... i have a Samsung Galaxy S3 Mini... will the Watch run on that?? i didnt find and Gear manager in the Samsung Applications
    06-03-2014 11:39 PM
  21. lizardchest's Avatar
    having the same problem... i have a Samsung Galaxy S3 Mini... will the Watch run on that?? i didnt find and Gear manager in the Samsung Applications

    Did you try Manager? (-from your phone browser)
    06-04-2014 08:32 AM
  22. renobreen's Avatar
    Gear Manager & Samsung Apps are available on Aptoide.

    Just Google, Download & Install "Aptoide" and then search any software you want.

    Even Paid SW.

    Best Regards.
    06-12-2014 05:48 PM
  23. Mous Seen's Avatar
    welcome everybody
    08-11-2014 06:01 PM
  24. lizardchest's Avatar
    welcome everybody
    Welcome to you, Mous! How are things?
    MunkieDang likes this.
    08-11-2014 07:25 PM
  25. MunkieDang's Avatar
    Finally, could you share which steps did you do with Galaxy S3 to get Gear Manager (or Gear Fit Manager) from SamsungApp ( now is Galaxy App). Thank you,
    12-10-2014 08:13 AM
27 12

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