1. warkittens26's Avatar
    If this has been covered in another thread, please let me know.

    ISSUE:
    When I receive a Facebook notification while the phone screen is off (and even if I'm surfing the web, I see the facebook notification come in but I still get no sound) I get no audible sound nor vibration to let me know that I have received a notice on Facebook. I only find out when I grab my phone to do something and see that there has been a facebook notification in my Galaxy S5 Notifications bar.

    When I look on my Gear 2 Neo, I see that I have a notification from Facebook, but the watch screen never lit up up nor made an audible sound or vibration to let me know I received a notice from my phone.

    I went into the Facebook App and verified the following:
    Notifications: Active
    Vibrate: Check Marked
    Phone LED: Check Marked
    Notification Ringtone: Selected a ringtone (I also tried using various other ringtone sounds, still didn't work)
    And made sure that all the notifications were check marked.

    Gear 2 NEO:
    Went into my Notifications: Notification is Check Marked and active
    Verified that Facebook is in the approved list of apps I want notifications from.
    Verified on Watch that sounds are turned on and vibration is active.
    Changed Ringtone and Notification to max volume
    Vibration strength: Set to Max

    No matter what I do I cant seem to get the phone to alert me that I have a facebook notification. All my other notifications from other apps work great, Just not facebook.

    Any ideas?

    Samsung Galaxy S5 (Samsung-SM-G900A)
    Kitkat 4.4.2
    Build number: KOT 49H.G900AUC2ANG3
    Root?: Phone has been rooted.

    Gear 2 NEO:
    Model Number: SM-R381
    Software Version: RX381XXU0BNE5
    10-20-2014 12:16 PM
  2. srkmagnus's Avatar
    On both devices, open the sounds setting under system settings of the device. Make sure the volume levels are moved up to the appropriate setting. Also, if the phone is left in the Facebook app when the screen is turned off, then the sound may not play. You'll likely need to be out of the app for the notification to sound.
    10-20-2014 02:12 PM
  3. warkittens26's Avatar
    Verified that the volume for all sound types is maxed. Also it didnt seem to matter if facebook app was open, minimized (running in the background) or flat out closed. Still no sound or vibration notification for Facebook app.
    10-20-2014 02:16 PM

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