I replaced the battery in my Gear 2 (R380) and now it is frozen at the "Gear 2" home screen. I have tried to "hard reset", but even though I can see the option for "recovery", when I press and hold it, it reboots and gets to the same place. I am assuming that I have the battery installed correctly, as I am getting SOME response?
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I have an account and am logged in, now. The battery replacement was pretty straightforward, so not much that I could mess up. Is there anything in particular I should be looking for? If it's not installed correctly, why would it boot at all?
I have an account and am logged in, now. The battery replacement was pretty straightforward, so not much that I could mess up. Is there anything in particular I should be looking for? If it's not installed correctly, why would it boot at all?
I thought this was the Gear 2 forum? Where did you move it to?
It was originally in the Ask A Question forum. The Samsung smartwatch forum is fairly well-monitored by avid Samsung smartwatch users, while the general forums won't have quite as many of those enthusiasts around.
I received a new battery and got the same result. I contacted Samsung to see if they would fix it for me. At first, they made it sound like they would, but when I called to have the repair started, they informed me that the product is EOL. Is there any way for me to reformat the watch and reinstall the original OS?
I received a new battery and got the same result. I contacted Samsung to see if they would fix it for me. At first, they made it sound like they would, but when I called to have the repair started, they informed me that the product is EOL. Is there any way for me to reformat the watch and reinstall the original OS?