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11-12-2016 05:09 AM
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  1. xendula's Avatar
    Over on XDA someone posted that their charging contacts are corroding and the Gear S is no longer charging. I checked, and mine are corroding away as well! Could you all check and report back on your findings? This is kind of crazy!Corrosion problem on charging contact-image.jpg
    06-12-2015 03:43 PM
  2. InfamousUnknown's Avatar
    Nope, none on mine.
    06-12-2015 05:02 PM
  3. DonShock's Avatar
    Mine's got the same problem.
    If I start having charging problems I'll just try giving the contacts a tinning of silver solder.
    Corrosion problem on charging contact-20150613_012403.jpg

    Update: I gave the area a thorough cleaning and inspection under a 30x microscope. The good news is that it looks like there's a nice solid chunk of copper under the gold plating. So it's likely that a good cleaning and maybe some light abrasion with a stiff eraser should be sufficient to correct any contact problems. If this had just been a thin circuit board contact wearing through, getting the surface tinned or protected against degrading further would be much more critical. The cause of the pitting was likely minor defects in the gold plating which allowed sweat to get to the copper underneath.
    Here's another photo after cleaning.
    Corrosion problem on charging contact-20150613_020526.jpg
    xendula likes this.
    06-13-2015 02:47 AM
  4. xendula's Avatar
    Mine's got the same problem.
    Thanks for confirming, the info, and the eraser suggestion!
    06-18-2015 12:56 PM
  5. vic-smokey's Avatar
    Im having the exact same problem, my gear 2 is not charging anymore, a few weeks prior to not charging, I was feeling a little rash when I was using my gear 2, i took it off and saw I had 2 little red spots in my wrist, i looked at the back of the watch and 2 of the charging pins were corroded , few weeks later one of the charging pins is gone, and my watch is not charging at all, still under warranty, any chance samsung will honor this, i have heard stories about them saying is physical damage, this is clearly a manufacturing defect, because a lot of people are getting this problem.
    07-02-2015 10:45 AM
  6. RC_Cola's Avatar
    Mine's got the same problem also. Sometimes it would charge and some days it wouldn't charge. I went to the Samsung Service Center in Plano,TX. They said I will be getting a new watch in a couple of weeks.
    xendula likes this.
    08-19-2015 10:50 PM
  7. kieso's Avatar
    Mine is looking bad also
    Attached Thumbnails Corrosion problem on charging contact-1440434822323.jpg  
    08-24-2015 12:47 PM
  8. skatergirl's Avatar
    I clean my contacts every day with an alcohol pad.
    08-26-2015 08:37 PM
  9. kieso's Avatar
    That one contact of mine is half gone
    08-26-2015 09:25 PM
  10. RC_Cola's Avatar
    Just picked up my new watch today. I felt lost without it
    09-03-2015 11:37 PM
  11. xendula's Avatar
    Wow, it took them 3 weeks to get you a new watch?!

    Shudder! I can't even....
    09-05-2015 10:14 AM
  12. islandracer's Avatar
    Sounds crude but now I put a small piece of masking tape over the contacts. I've been through two gear neo's because of this.
    09-06-2015 02:07 PM
  13. wskks's Avatar
    same problem on my gear2 and gear fit.. trying to send the gear2 for repairs is it worth repairing?? Won't but this without the extended warranty
    09-14-2015 11:52 AM
  14. Susan Gorny's Avatar
    Over on XDA someone posted that their charging contacts are corroding and the Gear S is no longer charging. I checked, and mine are corroding away as well! Could you all check and report back on your findings? This is kind of crazy!Click image for larger version. 

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    I already had to have mine replaced once, at the 11 month mark. Just checked my "new" one... it is having the same problem, at only the 6 month point.
    YoshiNakamura2 likes this.
    04-20-2016 03:26 PM
  15. xendula's Avatar
    I already had to have mine replaced once, at the 11 month mark. Just checked my "new" one... it is having the same problem, at only the 6 month point.
    I sold mine on Ebay before things got worse and I and bought an LG watch Urbane 2 LTE last November. Much better feel (metal vs. silver painted and black plastic) and much better user experience overall, and the contacts look exactly like 6 months ago. Android Wear has more apps, too.

    Highly recommend to those of you thinking of an upgrade. I personally would stay away from Samsung after this and the constantly breaking chargers.
    04-21-2016 10:49 PM
  16. RC_Cola's Avatar
    Yesterday,I sent my Gear S back to Samsung Repair Center. One of the charging plates is not flush with the other plates. Therefore it will not charge. I should get it or another one back in about 10 days.
    07-15-2016 11:19 PM
  17. YoshiNakamura2's Avatar
    I have the Same problem with my Gear S. It won't charge anymore so I just powered it down. The Battery Contacts on the watch the one on the far end is gone the rest of them are still there but pale looking.
    DO you know any shop that could fix it and how much. The Sweating on these Hot California Days just killed the Contacts to corrosion.
    07-29-2016 12:07 AM
  18. YoshiNakamura2's Avatar
    Me too. I just lost one of the contacts on the back of the watch and it's not charging at all. So because I like the watch and it's features so much I have bought another one off Ebay. It saddens me that nice tech items have such faulty charging apparatus and cheap basel's. But over all I think this is the best watch over the new one. The Gear S2 sucks and I would not waste my time with it. I just watched an overview of it on Youtube and other places and it suck. The only good thing is that it has a Wireless Charging Chipset. I like to find a repair place who can fix this watch, because it's in good condition. Hate to throw it away.
    07-29-2016 12:56 AM
  19. AltoSax's Avatar
    So, same old corrosion problem here. Samsung Israel said the contacts corrosion is not under warranty. Referred them here, told them I'm not the only one with this problem, they said as long as Samsung does not declare this as a bug they will not fix it. They were willing to sell me a refurbished watch for ~$240... Didn't happen.

    Due to the fact Samsung's warranty is useless I decided to fix it myself.
    First I tried to re-solder the contacts (1), no success here.
    I then opened the watch using a hot air blower (there are several video guides on YouTube).
    I found out the contacts are part of a small PCB connected to the back side of the watch. I'd removed it (2) and went online to find a replacement (Search for "sm-r750 charging connector" on eBay).
    I ended up ordering 2 PCBs for $6.74 each including shipping to Israel. (We know it will corrode again...)
    It arrived today. As you can see, there's a small white plastic you need to peel off from the adhesive (3).
    Peeled it off and put it in place (4+5).
    Closed the watch and connected it to the charging cradle (6).
    Success! It's alive!

    Corrosion problem on charging contact-sm-r750b.jpg
    07-30-2016 05:44 AM
  20. skatergirl's Avatar
    I am still looking for a refurbished S2 at a reasonable price to replace my Gear S since I am sick of using a rubber band to keep my charger on. Samsung totally dropped the ball on this watch.
    08-02-2016 09:11 AM
  21. ScandaLeX's Avatar
    So, same old corrosion problem here. Samsung Israel said the contacts corrosion is not under warranty. Referred them here, told them I'm not the only one with this problem, they said as long as Samsung does not declare this as a bug they will not fix it. They were willing to sell me a refurbished watch for ~$240... Didn't happen.

    Due to the fact Samsung's warranty is useless I decided to fix it myself.
    First I tried to re-solder the contacts (1), no success here.
    I then opened the watch using a hot air blower (there are several video guides on YouTube).
    I found out the contacts are part of a small PCB connected to the back side of the watch. I'd removed it (2) and went online to find a replacement (Search for "sm-r750 charging connector" on eBay).
    I ended up ordering 2 PCBs for $6.74 each including shipping to Israel. (We know it will corrode again...)
    It arrived today. As you can see, there's a small white plastic you need to peel off from the adhesive (3).
    Peeled it off and put it in place (4+5).
    Closed the watch and connected it to the charging cradle (6).
    Success! It's alive!

    Click image for larger version. 

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    You mentioned doing this with a hot air blower but try as I might, I cannot find a youtube vid showing how to do this. Can you post the link?
    08-02-2016 03:18 PM
  22. AltoSax's Avatar
    08-04-2016 07:14 AM
  23. ScandaLeX's Avatar
    Thank you!!!! I did see this video but since it's not in English I didn't realise a hot air blower was being used. Thanks again for linking it.
    08-12-2016 08:11 PM
  24. avi mor's Avatar
    Alex
    Im also from israel and my screen break, i want buy screen for my gear s
    You now wehre to buy?

    Avi
    09-26-2016 04:44 PM
  25. batonyijanos's Avatar
    You mentioned doing this with a hot air blower but try as I might, I cannot find a youtube vid showing how to do this. Can you post the link?
    Hello. I know that after repairs to glue back together?
    11-12-2016 05:08 AM
26 12

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