Broken Tip...Maybe

[sag7392]

Today, I was looking at how the latching band on my watch was feeling slightly loose. So I took the band off and noticed something. It appears that a piece of the tip of the connector (for a lack of a better word), may have somehow broken off. Can anyone confirm this by looking at their watch? By the way, this is the Wi-Fi only version. Thanks!

If it is in fact broken, I'm hoping Samsung has an RMA process similar to Motorola...which was easy peasy when I needed to RMA my OG 360.

Posted via the Android Central App

 

[audri5]

That looks fine to me. I don't think it is broken. Most likely you have a loose screw on the band itself where they click together. This is a known issue and you need to check it regularly. Just get an eye glass repair screw driver and tighten it when it gets loose. Hope this helps.

Posted via the Android Central App

 

[sag7392]

Thanks! I had no idea this was a known issue. As usually, the support we provide to each other is always AWESOME! Thanks!

Confirmed! That was the problem! Huge Thanks!